InfoTech Tuesday is Kansas State University's news source on information technology.
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Password deadline is Feb. 14 (one week away)

by B. Edwards, Information Technology Assistance Center
published Feb. 6, 2007

Wednesday, Feb. 14, is the deadline for all K-Staters to change the password on their eIDs for spring semester. This includes individual eIDs as well as group accounts. To change your eID password, go to the eid.k-state.edu site, sign in to your eProfile, and under Password Settings, click "Change your eID password or password-reset options." For security purposes, passwords cannot be reused within a two-year period. See the Password FAQs for more details. If you need assistance, contact the IT Help Desk at 785-532-7722.


K-State units: Need to shred old magnetic tapes?

by J. Bell, Computing and Telecommunications Services
published Feb. 6, 2007

CTS has made arrangements for a certified-secure shredding company to be on campus during the last week of February. If your unit or department has magnetic tapes (DLT, AIT, Reel to Reel, DAT/DDC, LTO) containing backups or other sensitive data that needs to be properly disposed, you may want to take advantage of this opportunity. The cost is 8 cents per pound.

All materials you want to destroy should be boxed and clearly labeled with your department/unit name and billing contact information. CTS will rebill you for your share of the cost. Boxes should be delivered to Hale Library basement no later than Feb. 21. A certificate of destruction is available on request.

Questions about tape shredding should be sent to Julie Bell, 785-532-4904, jbell@k-state.edu.


Sites blocking more K-State-forwarded e-mail

by L. Albertson, Computing and Telecommunications Services
published Feb. 6, 2007

Central IT staff have noticed an increase in blocking of K-State-forwarded e-mail by sites such as Yahoo, Hotmail, AOL, and Comcast. When this happens, it takes time to get K-State e-mail servers unblocked at those destinations and to deliver e-mail to forwarded e-mail accounts. During the time we are blocked, the e-mails are queued for delivery once those sites allow us to send e-mail to their servers again. Some reasons K-State is getting blocked include:

  1. Forwarding e-mail that is spam
  2. Sending excessive e-mail to non-existent users
  3. A high rate of e-mail coming from one source

K-State e-mail administrators are implementing changes to slow the amount of spam relayed off-site due to people forwarding their e-mail. They are also implementing checks to find forwarded e-mail that's bouncing back and to disable those forwards. K-Staters who get their forwarding disabled as a result can easily point their e-mail to a different address that works, through their eProfile settings. For the future, K-State is working to get included on "white lists" to ensure we don't get blocked at some sites.

We will continue to provide updates on the forwarding issues. Note that the best solution is to turn off e-mail forwarding. If a K-Stater indicates they want to forward their mail, and their mail is blocked by the e-mail destination's provider, there will continue to be delays. See the related Feedback article in this issue.


TechBytes lineup for the spring semester

by C. Rodriguez, Information Technology Assistance Center
published Feb. 6, 2007

Mark your calendars for these spring TechBytes sessions:

TechBytes topic Time/date/location
Google Tools 1:15 p.m. Wed, Feb. 7, Union 213
Podcasting and You: Easy Podcasting through K-State Online 1:30 p.m. Wed, Feb. 14, Union 213
Taking Your Digital Photos from the Camera to the Web 1:30 p.m. Wed, Feb. 21, Union 213
Collaborating with IRC (Internet Relay Chat) 1:15 p.m. Wed, Feb. 28, Union 213
Creating Community with a Community Blog 1:15 p.m. Wed, March 7, Union 213
Record, Edit and Share with Camtasia Studio 1:15 p.m. Thu, March 15, Union 213
Transitioning from the PC to the Mac 1:15 p.m. Wed, March 28, Union 213

"Google Tools". 1:15 p.m. Wednesday, Feb. 7, Union 213. Josh McCune will explore the fun of easy-to-use, innovative, integrated, free tools from Google that can make your life easier and your work more productive. See last week's article for details.

"Podcasting and You: Easy Podcasting through K-State Online". 1:30 p.m. Wednesday, Feb. 14, Union 213. Brent Anders will answer these questions and more: Why make a podcast? What are the pros and cons? How are other universities using podcasts? How does one make an audio podcast? How does one make a video podcast? What are the costs associated with each? Once I make a podcast, how does K-State Online come into the picture?


SIRT Roundtable discussion Friday, Feb. 9

by A. Hagedorn, Information Technology Assistance Center
published Feb. 6, 2007

SIRT will host another roundtable discussion on Windows Vista 9:15-10:30 a.m. Friday, Feb. 9, in Union Staterooms 1 and 2 to clarify K-State's position on Vista, and provide a forum for K-Staters to share their experiences, ideas, and concerns about deploying the operating system. Discussion topics include:

  • Reasons for delaying deployment of Vista
  • Challenges to delaying deployment
  • Options for purchasing a new computer
  • Availability of a supported production version of Trend Micro OfficeScan for Vista
  • An antivirus solution to allow system administrators to test Vista with their applications
  • Application compatibility issues
  • Considerations to make when planning your department's transition to Vista

This session will be a discussion, not a formal presentation. K-Staters are encouraged to bring their ideas, questions, and concerns to discuss and help find solutions to this challenge. Harvard Townsend, interim IT security officer, will moderate.


"Tell IT" online discussion starts Feb. 8

by R. Caffey, Office of Mediated Education
published Feb. 6, 2007

Tell IT -- a dialogue with IT staff about computing concepts, issues, and innovations that impact all of us -- kicks off 1:30-2:30 p.m. Feb. 8 from your desktop. To join in the conversation, you never have to leave your desk, just e-mail TellTuesday@k-state.edu to be added to the roster in the "Tell IT" K-State Online course.

  • Feb. 8 topic: Transaction Hub: Architecture for Integration? An overview of the components, capabilities, recent projects, and an introduction to how webMethods can help facilitate enhancing our Service Oriented Architecture.
  • Next week: Technology Classrooms

If you miss the live session, sign in to "Tell IT" in your Course Organizer in K-State Online and review the Archives.


Labs, InfoCommons to delay Windows Vista install

by E. Dover, Information Technology Assistance Center
published Feb. 6, 2007

Currently, there are no plans to install Windows Vista in the university computing labs or K-State InfoCommons until Service Pack 1 is released and technical staff have had a chance to ensure that all applications and educational resources work properly with the operating system.

The reason to wait for Vista's Service Pack 1 is that with each operating system release, most issues are not discovered until after the release of the new operating system into the consumer market. It is best to let these issues be fixed before moving an enterprise-level infrastructure to the latest operating system. iTAC's goal is to keep technology in the labs and InfoCommons as current as possible while maintaining a stable and functional technology environment.


LASER Project: Admissions module goes live in June

by A. Hagedorn, Information Technology Assistance Center
published Feb. 6, 2007

The LASER Project team continues work on the development and implementation of the student information system. The Admissions module will be completed for administrative staff to begin using this June for processing fall 2008 applicants. Visit the LASER Project website at laser.k-state.edu for up-to-date information about implementation and training plans.


Survey link on PCs in university computing labs

by the editors, InfoTech Tuesday
published Feb. 6, 2007

This spring, K-State is participating in the National Survey of Student Engagement (www.nsse.iub.edu), which assesses student participation in activities during their undergraduate experience. A sample of 5,000 K-State freshmen and seniors will be invited to complete the NSSE online during the first part of February. A link to the survey is available on the computers in the university computing labs and K-State InfoCommons. For more about the survey, see Media Relations' Jan. 25 news release.


Security tip: Carefully plan your Windows Vista strategy

by H. Townsend. interim IT security officer
published Feb. 6, 2007

Two previous IT Tuesday articles have advised K-Staters not to install Windows Vista on computers because Trend Micro has yet to provide a supported, production version of OfficeScan antivirus software. However, Trend Micro is not the only reason to delay deployment of Vista:

  1. Any application that relies on the OpenGL standard for graphics will likely have problems. This includes ESRI products, AutoDesk products, SPSS, SAS, and many popular games.
  2. In many cases, an upgrade will need to be purchased for the application once it is available (and many are not). Departments and units should consider this expense in their budgets.
  3. Any new software will have bugs and security vulnerabilities, and hackers are feverishly analyzing Vista for those weaknesses. Microsoft is already planning for "Service Pack 1" (SP1) to fix known problems, so waiting until SP1 is released to deploy Vista is recommended.
  4. The user interface has changed substantially, so users may need training. The learning curve will be steep for some.
  5. Current PC hardware may need to be upgraded for Vista to run properly. Vista requires considerably more resources than Windows XP.
  6. K-Staters can order new computers with Windows XP from Dell until February 2008. We are checking with other PC vendors as well.
  7. There are many versions of Vista available. K-Staters should make informed decisions to know which version fits their environment best, including supporting required functions such as Active Directory.
  8. Vista has many configuration options, especially related to security, that may require changes to work effectively in your environment.

While Windows Vista has many desirable new security features, it is in the best interest of the university to delay the purchase and installation of Vista. System administrators should start testing Vista now, and carefully and thoroughly plan your department's transition to Windows Vista. Most importantly, make sure every application used by the people you support will work in Vista. Note that if you decide to upgrade early, the IT Help Desk will not provide support at this time.

To facilitate this testing, a beta version of Trend Micro OfficeScan ("beta" means it is still under development, so it is unsupported and may have bugs) will be available to system administrators only for testing purposes. It is not to be used on production Windows Vista workstations. A notification will be sent to the ANTIVIRUS-L mailing list when the beta software is available.


IT by the numbers: Password reminders sent to K-Staters

by J. Morrill, Computing and Telecommunications Services
published Feb. 6, 2007
  • 25,880 people were e-mailed a password reminder last week.
  • 8,000+ people then changed their passwords in the past week.
  • 17,803 K-State eIDs were e-mailed last night that they haven't changed their passwords.
  • 2,400+ then changed their passwords in the next 15.5 hours (by 3 p.m. today).
InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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     Betsy Edwards
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     Aimee Hagedorn
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     Rebecca Gould


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IT events
and deadlines

Jan. 1-Feb. 14
Password-change timeframe for spring semester.

Feb. 7 (Wed)
TechBytes: Google Tools!
1:15 p.m. Union 213

Feb. 9 (Fri)
SIRT Roundtable: "Windows Vista ". Open to all K-Staters. 9:15-10:30 a.m. Union Staterooms 1 and 2.

Feb. 14 (Wed)
TechBytes: "Podcasting and You: Easy Podcasting through K-State Online". See details in this issue.
1:30 p.m. Union 213

Feb. 15 (Thu)
Graduate Student Forum on ETDR.
4-5 p.m. Union Little Theatre

Feb. 21 (Wed)
K-State units: Deadline for delivering magnetic tapes to Hale Library basement for secure shredding.

Feb. 21 (Wed)
IDT Roundtable: "Horizon Wimba". 11 a.m.-12:30 p.m. Union 212

March 9 (Fri)
SIRT Roundtable: "Trend Micro license key renewal". Open to all K-Staters. 9:15-10:30 a.m. Union Staterooms 1 and 2.

March 28 (Wed)
IDT Roundtable: "Podcasting and RSS from within K-State Online!" 11 a.m.-12:30 p.m. Union 212

April 6 (Fri)
SIRT Roundtable: "Encryption on mobile devices (recommendations from SIRT committee)". Open to all K-Staters. 9:15-10:30 a.m. Union 213.

April 19 (Thu)
IDT Roundtable: "Creating and Using Digital Learning Objects (LOs)". 11 a.m.-12:30 p.m. Union 212

Fall 2007
Masters students will be required to submit theses and reports electronically.


K-State Online: Tip of the Week

K-State Online help will not open in Mozilla Firefox.

When you try to open the K-State Online Help using Mozilla Firefox, it opens in a small box that is not resizable. Firefox is viewing the Help as a pop-up and is blocking it from opening. To fix this:

1. On the Tools menu, click Options.

2. Click the Content tab.

3. For "Block pop-up windows", click the Exceptions button.

4. Type public.online.ksu.edu and click Allow.

5. Click the Close button and then click OK to close the Options box.

6. Restart Firefox.

If this doesn't fix the issue, you most likely have a conflicting Firefox extension and will need to disable it. A known extension that conflicts with the K-State Online Help is Tab Mix Plus.


Feedback

More on e-mail blocking

by the editors, InfoTech Tuesday
published Feb. 6, 2007

Just today, we've learned that Microsoft appears to be giving K-State a permanent failure instead of a temporary failure when they block us. This means K-State won't queue any mail that tries to get sent to any Hotmail or MSN address. It will instead be instantly bounced back to the sender with a message similar to below:

<<< 550 Command rejected for policy reasons. For troubleshooting
information, go to http://postmaster.msn.com
554 5.0.0 Service unavailable
Reporting-MTA: dns; smtp1.cc.ksu.edu

Questions? Input? TellTuesday@k-state.edu.
Spotlight

K-State faculty member's "Web 2.0" video on YouTube

by A. Hagedorn, Information Technology Assistance Center
published Feb. 6, 2007

For those of you who have not been able to wrap your arms around the concept of Web 2.0, K-State's Michael Wesch might have stated it best in his recent YouTube video. As one viewer comments, "Out of all the articles I have read and podcasts I have listened to, none have come close to the lucidity of this presentation."

Wesch is an assistant professor in cultural anthropology. His Web 2.0 video is currently rated No. 1 this week under Science and Technology.

See "Web  2.0.The Machine is Us/ing Us".