InfoTech Tuesday is Kansas State University's news source on information technology.
  Oct. 31, 2006 Previous issue   |   Next  

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Telecommunications, Computing and Network Services to merge

by F. Damkroger, Computing and Telecommunications Services, and E. Unger, Office of the Vice Provost for Academic Services and Technology
published Oct. 31, 2006

Effective Nov. 1, Telecommunications and Computing and Network Services will become one unit known as Computing and Telecommunications Services. CTS will manage the infrastructure layer of K-State's information technology organization, including the voice and data network, servers, and the data center.

Reorganization under the Vice Provost for Academic Services and Technology has been under discussion for more than three years. The goal of reorganization is to align functional units, eliminate duplication, streamline the reporting structure, and provide improved service to the campus community. Visit www.ksu.edu/cts to learn more about CTS, which is under the direction of Fred Damkroger.


Network access blocked for Windows PCs still running Symantec AntiVirus

by H. Townsend, interim IT security officer
published Oct. 31, 2006

The deadline has arrived for Windows computers at K-State to switch from Symantec AntiVirus Corporate Edition (SAVCE) to Trend Micro OfficeScan and ServerProtect. Thirteen computers still running SAVCE had their network access blocked this morning, a move required by the expiration of K-State's SAVCE license agreement for Microsoft Windows. Apple Macintosh computers will continue to run Symantec's Norton Antivirus software.

K-State maintains the list of blocked computers online (which requires a K-State eID/password). The normal procedure for removing a network block will be followed, so only a SIRT representative can request to have a block removed once the computer has had SAVCE removed and Trend Micro installed.

Daily scanning and blocking of Windows computers still running SAVCE will continue indefinitely until every computer has been converted. K-State no longer has the legal right to run this software, so we must be diligent in our efforts to complete the conversion.

Personal/home Windows computers owned by faculty, staff, or students must also remove the K-State-supplied SAVCE due to the expired license with Symantec. Trend Micro OfficeScan is available to K-Staters as a replacement at no charge and may be downloaded at antivirus.k-state.edu.


Electronic Grade Submission training begins Nov. 13

by S. Silva, R. Gould, Information Technology Assistance Center
published Oct. 31, 2006

Electronic Grade Submission will be available beginning 8 a.m. Dec. 11 and ending 11:30 a.m. Dec. 20. More than 200 faculty submitted grades electronically in the spring of 2006. We would like more faculty to use this system. To use the Electronic Grade Submission system, faculty and graduate teaching assistants must attend an orientation session or complete an online tutorial before access will be granted. Orientation sessions begin the week of Nov. 13. See the registration page for details.


TechBytes Nov. 3: Designing PowerPoint for eLearning

by C. Rodriguez, Information Technology Assistance Center
published Oct. 31, 2006

Kathy Wright will discuss Designing PowerPoint for eLearning at this week's TechBytes session, 1:15 p.m. Friday, Nov. 3, in 501 Hale Library.

Say "PowerPoint" and responses range from groans to cheers. As listeners or learners, we've all been both enervated and energized by presenters. When used well, presentations applications are mighty, multi-purpose tools. But different purposes require different approaches. In this session, we'll look at how we can use PowerPoint -- to be converted to Flash -- for the purpose of online learning. We'll talk about working with the mechanics of PowerPoint as well as some of the research-based rules of slide design for elearning.

TechBytes seminars are free and open to the K-State community. This series also will be video streamed live for off-campus viewers. Visit the TechBytes website for:

  • additional details, handouts, and resources from previous seminars
  • a downloadable schedule for this semester
  • links to both live and archived videos of TechByte programs


IT Help Desk website updated

by A. Hagedorn, Information Technology Assistance Center
published Oct. 31, 2006

The IT Help Desk website at www.k-state.edu/infotech/helpdesk has been revised to better serve K-Staters. Visitors will find hours of operation, answers to commonly asked questions, and helpful information about popular IT resources. A link to the IT Help Desk has been added to the top of the InfoTech website so users can find it more quickly.


Web browser upgrades planned in technology classrooms

by N. Brown, Information Technology Assistance Center
published Oct. 31, 2006

Last week Microsoft released its new Internet Explorer 7.0 browser, and a few days later the Mozilla foundation released Firefox 2.0. These new browser versions will be installed in K-State's technology classroom environments after they have been extensively tested. This step is necessary to ensure compatibility with the existing tech classroom systems as well as other K-State resources.


SIRT antivirus recommendations for Linux computers

by H. Townsend, interim IT security officer
published Oct. 31, 2006

With K-State's transition from Symantec AntiVirus to Trend Micro OfficeScan for antivirus software, there has been some confusion about antivirus requirements for computers running Linux. K-State IT policy (PDF) requires that "any university-owned computer must use the university-supplied antivirus software configured in a managed mode". This includes Linux workstations and servers, since Linux systems are not immune to attack and may also function as file servers for Windows computers.

Currently, Trend Micro does not have a version of the OfficeScan client software for Linux, but they are working on one. K-State will offer it as soon as it is available. Until then, Linux workstations (i.e., those functioning as a personal computer, not a server) must run an antivirus software. SIRT recommends using the freeware product ClamAV (www.clamav.net).

For Linux servers, administrators are expected to run Trend Micro ServerProtect per K-State IT policy (PDF). The software is downloadable from Trend Micro's ServerProtect page. The license key can be obtained from Shea McGrew at slmcgrew@k-state.edu, 532-4925. In addition, server administrators must join K-State's ANTIVIRUS-L mailing list to participate in communications about K-State's malware protection program.

The list of Linux kernels supported by ServerProtect is available at Trend Micro's Kernel Support page. If you are running a version of Linux not supported by Trend or need more time to thoroughly test ServerProtect in your Linux environment, SIRT again recommends you run ClamAV to provide malware protection.


Save files on personal USB drives in labs, InfoCommons

by E. Dover, Information Technology Assistance Center
published Oct. 31, 2006

When using a university computing lab or K-State InfoCommons computer, please remember to save any and all of your work-in-progress to an external storage device such as a USB thumb drive. If you should save a file to a university computing lab or InfoCommons computer, it is possible that it would not be recoverable should there be a rare computer glitch. Also, software has been installed on these computers to assist in keeping patrons' private data off of the computers for personal safety reasons. This software removes all stored data after 30 minutes of inactivity, so please remember to

  • Save your files often.
  • Save your files to an external media device.


Previous provost lectures on Channel 8

by R. Gould, Information Technology Assistance Center
published Oct. 31, 2006

If you missed Vinton Cerf's presentation in the Provost Lecture Series last week, there is still an opportunity to view that lecture and other past lectures on Channel 8. To locate dates and times for the Provost Lecture Series and other Channel 8 programs, see the KST8 - Cox Cable Channel 8 webpage. For the provost lectures, click the "Provost Lecture Series Broadcasts".


IT award nominations now being accepted

by the IT Awards and Recognition Committee
published Oct. 31, 2006. updated 10:47 a.m. Nov. 1, 2006

The 2007 IT Awards and Recognition nomination process for central IT staff is now OPEN! All K-Staters can submit nominations through Dec. 1. Take a minute to nominate a colleague or IT team for their outstanding contributions to the university.

To access the nomination form, go to the IT Awards and Recognition website and click on the word "Nominations" at the top of the page. A nomination can represent an activity, service, or contribution considered "above and beyond the call of duty". Staff who are eligible for most nominations are employees in the central IT units of CTS, DCE, DIA, ECC, ISO, iTAC, KSRE, and OME.

Who can nominate? Any university staff, including IT employees, faculty, and students. Award winners will be announced and recognized at the All IT Unit Retreat in early 2007. Questions should be sent to ITAWARDS-L@k-state.edu.


Cyber Security Awareness Quiz winners

by A. Hagedorn, Information Technology Assistance Center
published Oct. 31, 2006

Congratulations to K-Staters Shannon Castleberry and Patty McKenna, the winners of brand new computer speakers, thanks to their completion of the Cyber Security Awareness Quiz hosted this month. Both Castleberry and McKenna qualified for the drawing by correctly answering questions about basic cyber security awareness. Thanks to the K-State Student Union Computer Store for donating the speakers in support of the event.


Autodesk software open forum Thursday, Nov. 2

by K. Leonard, Computing and Network Services
published Oct. 31, 2006

John Olson, Avatech Solutions, will give a presentation 9:30 a.m. Thursday, Nov. 2, in Union 203 on Autodesk software. This event is open to all K-Staters and is an opportunity for questions/answers.

K-State's site license covers most Autodesk products (see the Autodesk Design Institute page) through a consortium of K-State colleges and departments. Units contribute annually to the $29,995 renewal fee. Those interested in joining the consortium should contact Kathy Leonard (kantink@k-state.edu, 532-4926).


Security tip: New federal guidelines for information disposal

by H. Townsend. interim IT security officer
published Oct. 31, 2006

The National Institute of Standards and Technology (NIST) recently produced an excellent publication on how to properly dispose of data to protect its confidentiality. Read "Guidelines for Media Sanitization" (PDF) for the most comprehensive and thorough treatment of the subject to date. Use the table in Appendix A to guide your decisions on how to properly handle different types of media.


IT by the numbers: Spooky U.S. security breaches

by H. Townsend. interim IT security officer
published Oct. 31, 2006

If you think the goblins and ghouls knocking on your door tonight are scary, take a look at this number -- 95,668,529. That's the total number of sensitive, personal information records involved in known security breaches since Feb. 15, 2005. The vast majority occurred in the United States. See the Privacy Rights Clearinghouse's Chronology of Data Breaches for an up-to-date running total.

InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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     Betsy Edwards
Executive editor
     Rebecca Gould


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IT events
and deadlines

Fall 2006
Doctoral students will be required to submit dissertations electronically.

Oct. 10-Nov. 10
Two teaching/learning surveys will allow instructors to provide feedback on how they personalize (customize or adapt) their teaching in face-to-face classrooms and in eLearning courses.

Oct. 30 (Mon)
Last day for K-Staters to use the university's Symantec AntiVirus license for PCs on personal and office computers. (Only Macs can continue using Symantec.)

Nov. 2 (Thu)
Autodesk software open forum. Open to all K-Staters.
9:30 a.m. Union 203

Nov. 3 (Fri)
TechBytes: "Designing PowerPoint for eLearning"
1:15 p.m. 501 Hale Library

Nov. 10 (Fri)
TechBytes: "Getting the most out of Web 2.0 with Personalized Portals"
1:15 p.m. 501 Hale Library

Nov. 16 (Thu)
"Accessible Design: Meeting the Needs of Students with Disabilities" is the third session in the IDT Roundtable Series. Open to all K-Staters. 11 a.m.-12:30 p.m. Union 212. Sign up by 5 p.m. Nov. 14.

Nov. 30 (Thu)
James Neal, vice president for information technology and university librarian at Columbia University. 10:30 a.m.-noon Hemisphere Room, Hale Library

Fall 2007
Masters students will be required to submit theses and reports electronically.


K-State Online: Tip of the Week

Let your voice be heard for K-State Online 7.0. Planning has already begun for the next release of K-State Online (Axio 3.0) for 2007. Send suggestions for improvements to issues@gw.ksu.edu. Please include "Suggestion" in the subject line of your e-mail. Your feedback is, and will continue to be, an important aspect in the development of K-State Online.


Feedback

E-mail forwarding risks

by the editors, InfoTech Tuesday
published Oct. 31, 2006

Does e-mail forwarding have any risks?

Yes, it does. Before you decide to turn e-mail forwarding on, be aware that K-State cannot guarantee mail being forwarded to another address will actually be delivered. E-mail routed to other sites can be lost or returned ("bounced") for a variety of reasons, including

  • A full mailbox at the destination site
  • Other mail filters that mistakenly reject K-State e-mail
  • Technical problems at the destination site

According to PPM 3460.030 (which also applies to students): "The University is not responsible for any difficulties that may occur in the proper or timely transmission or access of e-mail forwarded to any unofficial e-mail address."


Questions? Input? TellTuesday@k-state.edu.
Spotlight

K-State recommends Qwizdom audience response system

by E. Perez, T. Bagby, Information Technology Assistance Center
published Oct. 31, 2006

K-State information technology units recommend Qwizdom as the audience response system to use in classrooms and when offered by textbook companies. These handheld response tools let students and instructors communicate one-to-one in the classroom, and also facilitate taking polls and grading tests during class.

IT staff along with faculty identified requirements needed in an audience response system (clickers) that were compatible with the K-State infrastructure, simple to use, and affordable. Demonstrations were given across campus in the past year to provide faculty the opportunity to test drive some of the available systems.

Qwizdom has the desirable features and is widely available through textbook companies as a bundled purchase item. The typical cost for the student transmitter ranges from $40 to $50. Students also pay a one-time activation fee of $15-20. (Some textbook companies offer a coupon that the student can use toward the transmitter or the activation fee.)

Faculty have additional options for audience response systems

The Survey System (surveys.ksu.edu) also can be used for the same purpose. Faculty create a survey/poll and send the web address to students before or during class. Students respond. Using either process, faculty can post the survey results as the responses are received.

K-State IT staff are also investigating the use of SMS (short message system) as a polling device. Using any cellphone, students would send a message to a predefined short code (a five-digit or letter combination code, e.g., "GOKSU") and unique class number (keyword) assigned to the particular class at the beginning of the semester. This would allow students to sign in to the system.

When instructors posed a question in class, students would answer the question by sending responses to the "short code". The answers would be tabulated through an in-house developed solution and displayed either within K-State Online or on a designated webpage. The use of SMS as an audience response system is in the beginning stage of development.