InfoTech Tuesday is Kansas State University's news source on information technology.
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Union computer burglary gets equipment, not personal data

by B. Edwards, Computing and Network Services
published July 25, 2006

About $25,000 of computers and equipment was stolen the evening of Wednesday, July 19, from the K-State ID Center in the K-State Student Union. Police are searching for two white males in their early 20s, according to a July 20 news release from K-State's Media Relations. Anyone with information about the crime is asked to call Detective Donald Stubbings, K-State Police Department, 785-532-6412.

The two subjects, described as wearing blue jumpsuits with "Fox Business Systems" logos, gained access to the ID Center by showing the on-duty Union manager what may have been a forged document and saying they were hired to do repairs on the center's computers. Several computers, monitors, cameras, and printers were later found missing from the center.

No personal data was lost because it's stored on a secured server, said Craig Johnson, manager of the ID Center. "Although we have a very secure database, we added enhancements Thursday and Friday to ensure a higher level of security, including a firewall and IP lockouts on the specific workstations stolen," he said.

Incidents like this are an example of social engineering, where human characteristics such as vulnerability, trust, and expectations are targeted. K-Staters should remember to be just as careful with protecting hardware as they are with data on their computers, said Rebecca Gould, director of the Information Technology Assistance Center. For more about social engineering and how to protect yourself, see US-CERT's Avoiding Social Engineering and Phishing Attacks and the SANS InfoSec Reading Room - Social Engineering.


IT Data Center maintenance planned July 29

by J. Alloway, Computing and Network Services
published July 25, 2006

An emergency-power-off wiring problem in the K-State IT Data Center (basement of Hale Library) is scheduled to be corrected 7 p.m.-midnight Saturday, July 29. The maintenance will require turning off electrical power to the data center. Although emergency battery-backup power will be on, a potential loss of power would cause all servers to be offline, including e-mail, Web, mainframe, Axio, etc. Questions and concerns should be sent to Jay Alloway, 532-4906, jay@k-state.edu.


Trend Micro software available for system administrators

by H. Townsend, SIRT chair
published July 25, 2006

The Trend Micro antivirus software that is replacing Symantec AntiVirus for protecting Windows computers at K-State (see the April 25 overview) is now available for system administrators, via the antivirus.k-state.edu website. Access to Trend Micro for individuals will be available in early August.

To gain access to the password-protected site, system administrators must meet the following criteria:

  1. Join the ANTIVIRUS-L mailing list.
  2. Be confirmed as a K-State system administrator.
  3. Complete the online training course.

For more information, see K-State's antivirus system administrator site or contact Royce Gilbert, royce@k-state.edu, 532-0547.


Three IT job openings in Housing

by R. Satterlee, Housing and Dining Services
published July 25, 2006

Housing and Dining Services has three full-time, unclassified job openings -- help desk coordinator, computer information specialist, and web team coordinator -- on its Information Technology team. Screening begins Aug. 7 and continues until the positions are filled. See housing.k-state.edu/recruit/it for details and links to position descriptions. Questions should be sent to Rob Satterlee, 785-532-6972, satterl@k-state.edu.


Security tip: SIRT recommends at least 3 passwords

by H. Townsend, interim K-State IT security officer
published July 25, 2006

Your eID and password give you access to many important and confidential resources and information at K-State. It is thus critically important that you diligently protect your eID's password. Do not share it with anyone. You also should not use this same password for other accounts on systems outside K-State, since that increases the risk of a hacker discovering your eID password.

Let's assume, for example, that you use the same password for your K-State eID and for a personal account on an Internet website where you register to download a game. If the server hosting the game's website is compromised, the hacker may be able to steal your password and therefore have your eID password as well. If you used a different password for the game site, there's no risk to the K-State resources protected by your eID password.

So how many passwords is enough? SIRT recommends at least three:

  1. Your K-State eID password.
  2. A strong, hard-to-guess password for your financial accounts, like online banking or accounts that store personal and/or credit card information (e.g., eBay, Amazon.com, PayPal).
  3. One for other low security websites that have neither privacy nor financial implications, like sites where you register to download free software.

This IT security best practice is, in fact, in the process of being codified in a revision to the security policy in chapter 3430 of K-State's PPM that will prohibit the use of your K-State eID password on systems outside K-State. The Information Resources Management Council (IRMC) is reviewing the revision to PPM 3430 and is expected to vote on it in September. However, you should not wait until it becomes policy to put this good idea into practice to protect sensitive K-State information as well as your personal and financial information.


IT by the numbers: Telecommuting would save $$$ and time

by R. Gould, Information Technology Assistance Center
published July 25, 2006

About $3.9 billion (and time equal to 470,000 jobs) would be saved per year if employees would telecommute, according to the report from the 2005/2006 National Technology Readiness Survey (NTRS). Of the 25 percent of respondents who indicated that telecommuting policies were in place, only 11 percent reported they are taking advantage of working from home. Read more in Most With Option to Telecommute Prefer to Drive, a July 13 news release on govtech.net.

InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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Managing editor
     Betsy Edwards
Executive editor
     Rebecca Gould


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IT events
and deadlines

July 29 (Sat)
IT Data Center maintenance. 7 p.m.-midnight

Aug. 1 (Tue)
First day to change passwords on eIDs for the fall semester.

Aug. 5 (Sat)
K-State Online is unavailable during upgrade to version 6. 8 a.m.-midnight

Aug. 21 (Mon)
Classes begin for fall 2006 semester.

August
All residence halls will have wireless network by the start of the fall semester.

Fall 2006
Doctoral students will be required to submit dissertations electronically.

Fall 2007
Masters students will be required to submit theses and reports electronically.


K-State Online: Tip of the Week

Clean out your Recycle Bin in K-State Online. The end of the summer session is another great time to clean out the Recycle Bin.

When you delete a file from your Manage Files space, these move into the Recycle Bin. During the semester, periodically open the Recycle Bin and delete the files that you no longer need.


Feedback

HyperSnap questions and answers

by C. Rodriguez, Information Technology Assistance Center
published July 25, 2006

How many faculty/staff requested the free HyperSnap software after it was mentioned in the July 18 article?

Forty-three faculty/staff got a total of 53 HyperSnap licenses (one requested licenses for 10 machines).

I recently obtained a license for HyperSnap 6 through iTAC and installed it on my desktop PC. Can I also install it on my laptop and honor the license agreement?

According to the manufacturer: "You may install our product on both and enter the same license key on both machines, but you may not use the program on your laptop and your desktop at the same time."


Questions? Input? TellTuesday@k-state.edu.
Spotlight

Dickens and Leasure tech classroom photos

by E. Perez, Information Technology Assistance Center
published July 25, 2006

Summer renovations continue for technology classrooms across campus. Check out these and some of the latest Dickens 207 photos and Leasure 13 photos.

photo of Dickens 207
Dickens 207 technology classroom

photo of Leasure 13 ceiling area
Leasure 13 ceiling area