InfoTech Tuesday is Kansas State University's news source on information technology.
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Beware of e-mail hoaxes: Think before you click

by the K-State Security Incident Response Team
published April 4, 2006

If you receive an e-mail message that instructs you to click links that are not verified in some way, think before you click. These e-mails can be false and are intended to trick you into installing malicious software on your computer. Delete the message immediately and empty it from your Trash folder.

E-mail hoaxes try to lure you into clicking a link to view a picture, fetch a greeting card, visit a cool website, or enter account information. Do not fall prey to these tricks. Taking two seconds to think before you click could save you the headache of completely reformatting and reinstalling your computer.

Recognizing an e-mail hoax. If you click a link and are then prompted to download an application, that should raise a red flag. Close all windows immediately and delete the e-mail message. The same goes if you are asked to save a file to your computer. Close all windows and delete the message.

Have you ever clicked a link that you expected to yield a picture or a webpage, but instead your computer asked you to save a file? If you are seeing something different than you expected, you'd better think twice before you click. If you’re not careful it might already be too late.

Recent e-mail hoaxes. Numerous e-mail hoaxes are circulating. Here are two examples that you should watch out for:


    Subject: You've received a greeting from a family member!
    From: postcards1001 _postcards@postcards1001.com_

    Subject: You have received a postcard!
    From: postcard.com postcard@postcard.com

If you have questions about e-mail security or suspect your computer is infected, contact the IT Help Desk at 785-532-7722.


Don't use Google Desktop's "Search Across Computers" feature

by the K-State Security Incident Response Team
published April 4, 2006

The latest version of Google Desktop has a "Search Across Computers" feature that enables users to search their personal files from multiple computers. Once the feature is turned on, your computer's contents -- including web history -- are transmitted to off-campus Google servers and could be viewed by third parties.

This means that if you have a spreadsheet stored on your computer which contains student grades, the contents of the spreadsheet are being transmitted over the Internet to servers that do not belong to K-State. This is a violation of the Family Educational Rights and Privacy Act.

Is it safe to use Internet search toolbars, or the built-in Windows search tool on my computer? It is OK to use an Internet search toolbar -- such as MSN, Yahoo!, or Google -- that performs searches on the Internet only. The built-in Windows Search tool is also safe to use. While it does search the files on your local computer, it does not keep a record of your searches, nor does it store the results of your searches anywhere outside your computer.

For more information, see these sites:


Enrollment open for Electronic Grade Submission training

by S. Silva, Information Technology Assistance Center
published April 4, 2006

Enrollment is now open for Electronic Grade Submission training. All instructors who want to use the system, and anyone whom an instructor designates to submit grades, must attend one of the scheduled instructor-led training sessions or complete the online training prior to noon on May 5.

  • Instructor-led training sessions will be offered weekly beginning April 11 through May 5.
  • Online training will be available beginning April 10 and must be completed prior to noon May 5.

For more information and to enroll, see Electronic Grade Submission System Training.


TechBytes April 12: Adobe Acrobat

by C. Rodriguez, Information Technology Assistance Center
published April 4, 2006

Are you interested in learning the basics of how to use Adobe Acrobat? Come learn the powerful features of Adobe Acrobat, including converting documents to PDF, optimizing file size, basic editing techniques, putting Acrobat files on the Web, and more. The session will also include a discussion on new features in Acrobat 7.0.

TechBytes seminars are the second Wednesday of the month at 1:15 p.m. in 501 Hale Library and are open to the K-State community. See the TechBytes website for more information. If you are unable to venture out of your office, you can view the live video on the day of the session at www.k-state.edu/techbytes.


TechBytes topics needed for next semester

by C. Rodriguez, Information Technology Assistance Center
published April 4, 2006

TechBytes is designed to educate the campus community about existing information technology tools and services and to share future technology innovations. Your ideas for session topics are needed for next semester. If you have a topic you're interested in, send your ideas to Cathy Rodriguez (cathyr@k-state.edu) or Gerry Snyder (gsnyder@k-state.edu).

If you've missed a past presentation, see the TechBytes website for a variety of resources such as streaming videos and links to handouts and PowerPoint presentations.


Department software requests for labs and InfoCommons

by E. Dover, Computing and Network Services
published April 4, 2006

Every summer, software is updated in the K-State InfoCommons and university computing labs. This is also an ideal time to add new software. Academic departments that want to add course-related software must observe these guidelines:

  1. All software-inclusion requests must be submitted by 5 p.m. April 28 via the Software Request Form. This deadline is firm, to allow time for installation and testing in the lab environment. Once the request is submitted, the software should be ready for pick up by the LAN Technologies section in Computing and Network Services.
  2. Departments will need to fund licenses for the software. CNS LAN Technologies has technology that makes it possible for only a few licenses to be purchased but made available in all the university computing labs and the InfoCommons. This will allow the application to be concurrently opened only for the number of licenses provided by the departments.
  3. Licenses provided for inclusion must be exclusively given to CNS. A one-semester notification is required before the software can be removed. Departments risk violating the terms of the license agreement if they attempt to use the software prior to its removal from the university computing labs.
  4. Departments must provide a technical contact person from their unit who can provide assistance for the software application. This person also serves as the contact for CNS when the software is tested in the university computing labs and InfoCommons.
  5. Software that is incompatible with the existing university computing lab image will not be installed. In that event, software is returned to the requesting department.

Questions about this process should be sent to Eric Dover, edover@k-state.edu.


IT by the numbers: Labs, classrooms, ETDRs

by A. Hagedorn, Information Technology Assistance Center
published April 4, 2006

  • 489 available computers in the university computing labs and K-State InfoCommons
  • 1,104 hours/week use of technology classrooms
  • 59 electronic theses, dissertations, and reports in the pilot-test of DSpace
InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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Managing editor
     Betsy Edwards
Executive editor
     Rebecca Gould


Popular IT

Antivirus
eIDs
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IT Help Desk
IT home
IT Index
Labs, computing
Passwords
Policies
Projects
Security
TechBytes (seminars)
Tech classrooms
Training calendar


IT events
and deadlines

April
New student ID cards will be available for pickup.

April 1 (Sat)
All purchases of Microsoft software must go through State Contract 07359 from now on.

April 4 (Tue)
Poetry program via TELENET 2.

April 7 (Fri)
SIRT Roundtable: Personal Identifier Initiative. 9:15-10:30 a.m. Union Stateroom 2

April 12 (Wed)
TechBytes: "Acrobat Basics". Open to the K-State community.
1:15 p.m. 501 Hale Library

April 13 (Thu)
National Webcast Initiative. 2-3 p.m. via Internet

May 2 (Tue)
Poetry program via TELENET 2.

May 8 (Mon)
Electronic Grade Submission starts. 8 a.m. today through 11:30 a.m. May 17

May 17 (Wed)
Electronic Grade Submission ends at 11:30 a.m.

May 22 (Mon)
New student ID cards to take effect.

May 23-24
Annual CHECK conference will be at K-State this year.

June 30 (Fri)
Last day Windows 98/SE/ME/NT computers can connect to K-State's network.

August
All residence halls to have wireless network by the start of the fall semester.


K-State Online: Tip of the Week

Would you like to provide Internet links to supplement your course materials in K-State Online? Follow these easy steps to add as many links as you need:

1. Under Content Management, click Manage Files.

2. Click the New Item button on the toolbar.

3. Select Hyperlink from the drop-down menu.

4. Enter the title of your link.

5. Enter or paste the URL (web address).

6. Click the Create button.

7. To publish the link, click the red X next to your link.

Repeat these steps for each new link.


Feedback

IT questions on antivirus, Open House, templates

by the editors, InfoTech Tuesday
published April 4, 2006

1. Has the university made the decision to change its antivirus software?
Yes. K-State has selected TrendMicro, and a team is in the process of planning the transition, which will be scheduled later this year. See previous newsletter articles:

2. Who's responsible for the K-State Open House website?
The consider.k-state.edu/openhouse site is maintained by University Publications.

3. When will the new K-State webpage templates be available?
The templates are expected to be available next week. Final testing and documentation is being done this week. Look for an article in InfoTech Tuesday next week.


Questions? Input? TellTuesday@k-state.edu.
Spotlight

Desktop-search products not recommended for K-Staters

by the K-State Security Incident Response Team
published April 4, 2006

K-State does not recommend the use of desktop-search products such as Google Desktop and Yahoo! Desktop Search because of the security risks they pose on the university's ability to maintain the privacy and confidentiality of its data. Since many new computers are being delivered with this software already installed, users should take necessary precautions to avoid these security risks.

Security risk guidelines

  • Moderate risk: Having a desktop-search product installed on your computer(s).
  • Substantial risk: Having Google Desktop installed with the "Search Across Computers" feature enabled.
  • Unacceptable risk (and in some cases possibly illegal): Having Google Desktop installed and using the "Search Across Computers" feature on computers that contain any sensitive university data such as student grades, personnel files, and Social Security numbers.

Desktop-search products work by indexing the contents of everything stored on your computer, to find things easier. This includes but is not limited to:

  • Your Microsoft Word documents, PowerPoint presentations, and Excel spreadsheets (which could contain sensitive K-State data such as Social Security numbers, student grades, and financial information)
  • Your PDF files and text files in My Documents (which might contain personal credit card and bank account information, or other private documentation)
  • Web history (from Internet Explorer, Firefox, and Netscape)
  • E-mail messages and Instant Messaging (IM) sessions (some search tools can bypass username and password-protected accounts to produce search results for these queries)

Why this is a security threat

  1. While desktop-search product companies insist your content is not shared with third parties, or will not be seen by anyone within their company, there's no guarantee. Desktop-search products in beta form could have unresolved security holes that are unknown to both the company and end-user.

  2. Exposing confidential personnel or student information is a violation of both state and federal laws. In addition to potential viewing by third parties, files that are copied to off-site servers could be subjected to disclosure by a court order.

  3. Shared computers with desktop-search products pose a significant risk, since anyone with access to a particular machine can easily find files that belong to other users.