InfoTech Tuesday, Kansas State University's information technology news source
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Beware of Hurricane Katrina scams

by the K-State Security Incident Response Team
published Sept. 6, 2005

Should K-Staters decide to make a donation to the Hurricane Katrina relief efforts, please take caution in submitting information online. Numerous scams have already been identified, and the list continues to grow.

Also, be extremely careful with e-mails that claim to have breaking news or photos from Hurricane Katrina disaster areas. Katrina-related messages are being used to persuade people to open attachments that may contain viruses, worms, and other malware.

More recommendations:

  • Before making a donation to a relief fund, validate the organization by contacting them directly or visiting the Better Business Bureau's Wise Giving Alliance at www.give.org.
  • Do not open e-mail messages from unknown sources that claim to have the latest news about Hurricane Katrina.
  • Do not visit unknown websites.
  • For a list of legitimate resources, visit the U.S. Federal Emergency Management Agency (FEMA) site's Hurricane Katrina Information.


E-mail took a holiday? No...

by J. Bell, Computing and Network Services
published Sept. 6, 2005

K-Staters were unable to log in and get their e-mail for about nine hours Monday, Sept. 5 -- from 4 p.m. to about 1 a.m. Tuesday. The outage occurred over the Labor Day holiday when an expired server security certificate was replaced.

The new security certificate from the vendor had changes that caused incompatibilities with several K-State systems, including e-mail sign-in (both individual clients and WebMail) and others requiring K-State eID/password authentication. While most e-mail was delivered successfully during this period, a small number of cases reported that mail was returned to senders with a "try again" message.


Password deadline is one week away

by B. Edwards, Computing and Network Services
published Sept. 6, 2005

Wednesday, Sept. 14, is the deadline for all K-Staters to change the password on their eID for fall 2005. To change it, sign in at eid.k-state.edu and select the password "change" link on your eProfile page. For security purposes, passwords cannot be reused within a two-year period. See the Password FAQs for more details.


Support for victims of Hurricane Katrina

by the editors, InfoTech Tuesday
published Sept. 6, 2005

In the aftermath of Hurricane Katrina, many K-Staters are wondering how they can help institutions of higher learning that were devastated by the hurricane.

Helping Victims of Hurricane Katrina: Your Guide to Giving Wisely is a new consumer alert from the Federal Trade Commission that has tips to help you give wisely.

EDUCAUSE, a nonprofit association to advance higher education using information technology, has set up a Hurricane Relief Community Exchange website with related links that provides information and ways to help these institutions.

The federal government's Health and Human Services has published a list of volunteers needed for hurricane relief efforts, including IT professionals. See volunteer.ccrf.hhs.gov.


Adobe license discounts software for students

by C. Loehr, K-State Student Union Computer Store
published Sept. 6, 2005

This summer, K-State and Adobe entered into a student software-licensing agreement. As a result, a number of Adobe products are available to K-State students at significant discounts, for both PCs and Macs.

On Aug. 30, the K-State Student Union Computer Store began selling Student Licensing for Adobe Creative Suite CS2 (Photoshop CS2, Illustrator CS2, InDesign CS2, GoLive CS2, and Acrobat Pro 7). The cost is $209.90 ($225.00 with tax), which is a savings of almost 50 percent below the boxed educational price of $399.

This program has been eagerly anticipated, and the store had already collected 60-70 pre-orders. Due to site-licensing restrictions, only K-State students with a valid K-State ID can purchase this product.

Other products are on the Adobe Student Licensing list, including Acrobat Std, Acrobat Pro, After Effects, Video Collection Std, and Video Collection Pro. These will be available at the store if sufficient demand exists, as a minimum order of 25 units is required. If instructors are using any of these products in the classroom, contact Chris Loehr (532-7319, computerstore@ksu.edu) about carrying the software.

K-State already has a campuswide contract with Adobe to provide departments with software licensing.


K-State supports Eudora and Thunderbird e-mail clients

by S. Silva, Information Technology Assistance Center
published Sept. 6, 2005

This spring, the E-mail Client subcommittee met to decide which e-mail clients would be supported at K-State in the coming year. Two new clients were added: Eudora 6.2 for Windows, and Thunderbird 1.0 for Windows, Mac OS X, and Unix/Linux. E-mail documentation for these clients was completed Aug. 1. Supported clients are

  • Eudora 6.2 for Windows
  • Mac Mail 10.3
  • Mozilla for Windows, Mac OS X, and Unix/Linux
  • Netscape 7.1 for Windows
  • Outlook 2000, XP, 2003, and Express 6 for Windows
  • Pegasus 4.21c for Windows
  • Pine 4.44 for Unix/Linux
  • Thunderbird 1.0 for Windows, Mac OS X, and Unix/Linux
  • WebMail for all platforms

Extensive documentation has been created, including step-by-step instructions and video tutorials. Go to the E-mail Documentation page and select the client of your choice.


Q/A:  IT questions from K-Staters
by the editors, InfoTech Tuesday
published Aug. 30, 2005

Why was e-mail slow today (Tuesday, Sept. 6)?

E-mail use is traditionally high after a holiday break. Today's e-mail load after the Labor Day weekend was 50 percent higher than K-State's previous record high in the past year.


Have a question or comment? TellTuesday@ksu.edu.


Web watch

Blog helps Tulane president communicate in crisis

by the editors, InfoTech Tuesday
published Sept. 6, 2005

To learn more about what a university is experiencing in the aftermath of a natural disaster, read Scott Cowen's blog. Cowen is president of Tulane University in New Orleans, and he was informing the public about emergency management decisions via a blog prior to the onslaught of Hurricane Katrina.

During the crisis, an emergency website was his only means of communication to the public. In the days following the hurricane, he continues to use the blog to inform the public about decisions he and his team are making.

By Sept. 1, he had a more permanent website and was communicating about issues impacting the university -- including relocation of students and faculty, the closing of campus for the fall semester, the September payroll, and more. His latest message is posted on the www.tulane.edu site.


Find a good site? TellTuesday@ksu.edu.
InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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     Betsy Edwards
Executive editor:
     Rebecca Gould


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IT events
and deadlines

Sept. 6 (Tue)
Apple seminar: Getting to know your Mac.. 4-5:30 p.m. Union Little Theatre. Topics include widgets, RSS, album art in iTunes, Quicktime Pro, Mail, Font Book, and more. Open to the public.

Sept. 14 (Wed)
Last day for changing passwords on eIDs for the fall semester. See the Password FAQs.

Sept. 20 (Tue)
Apple seminar: iLife Experience II..   4-5:30 p.m. Union Little Theatre. Demo on importing video into iMove HD, making a DVD, iTunes demystified, iPhoto importing, slideshows, books. and more. Open to the public.

Nov. 30 (Wed)
Symantec will drop support of Symantec AntiVirus Corporate Edition 8.0.

June 30, 2006 (Fri)
Last day Windows 98/SE/ME/NT computers can connect to K-State's network.


K-State Online: Tip of the Week

Timing the release of course content. A new feature of K-State Online allows you to control the time when content is available.

Click "Manage Files" from the course tools page.

Open a module.

Click the arrow next to the module title. A window will open up that allows you to provide an extended description of the content and insert the days to publish and unpublish the material.

Click "save".

E-mail a suggestion or help areas for the K-State Online tip to help@online.ksu.edu. Questions? Contact the K-State Online Help Desk, 532-7722.


Tuesday's Gem

Class of 2009 Mindset List

by A. Hagedorn, Information Technology Assistance Center
published Sept. 6, 2005

Every August when the freshmen arrive on campus, the faculty at Beloit College in Wisconsin receive the "Mindset List" to remind them of the world view from an 18-year-old's perspective.

The idea to create the mindset list, which started in 2002, came from Professor Tom McBride and Director of Public Affairs Ron Nief. McBride believes it important to "think about the touchstones and benchmarks of a generation that has grown up with CNN, home computers, AIDS awareness, digital cameras, and the Bush political dynasty."

Highlights from this year's mindset list:

  • Most students entering college this fall were born in 1987.
  • Voice mail has always been available.
  • They don't remember when "cut and paste" involved scissors.
  • Bill Gates has always been worth at least a billion dollars.
  • Pixar has always existed.
  • Researchers have always been looking for stem cells.
  • They never saw the shuttle Challenger fly.
  • Digital cameras have always existed.
  • Libraries have always been the best centers for computer technology and access to good software.
  • They have always been challenged to distinguish between news and entertainment on cable TV.

To view the complete list for the Class of 2009, as well as all other past lists, visit the Beloit College Mindset List.