InfoTech Tuesday, Kansas State University's information technology news source
  Aug. 2, 2005 Previous issue   |   Next    

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K-State to keep Symantec AntiVirus software for now

by H. Townsend, Computing and Network Services
published Aug. 2, 2005

Due to good feedback from the university's IT community, K-State will not switch to Trend Micro antivirus software for now. We simply don't have time to make the transition before the start of the fall semester.

Although the long-term cost benefits are appealing, the negative impact would be too great on too many K-State people and projects. More time is needed to plan and test the transition, update documentation in many locations, and pursue funding.

K-State's contract with Symantec will be renewed in October for one more year, as routinely done for the past five years. This will give us time to more thoroughly test Trend Micro, and have broader dialogue with the campus about the switch.


SIRT session: Is it OK to snoop electronically?

by A. Hagedorn, Information Technology Assistance Center
published Aug. 2, 2005

Have you ever been asked by a co-worker to assist with snooping on someone's computer? K-State departmental security contacts and others interested in IT security are invited to a brown-bag session 12:15-1:15 p.m. Thursday, Aug. 4, in Union Staterooms 2 and 3. A revealing discussion will focus on whether it is ever OK to snoop, as defined by K-State's e-mail policy. The discussion will be led by Tim Ramsey, K-State IT security coordinator, along with other SIRT members.


Axio Learning powers learning systems
for other institutions

by S. Finkeldei, Office of Mediated Education
published Aug. 2, 2005

Axio Learning logo The engine that drives K-State Online has been expanded to support other institutional partners. Previously known as MECNet.org, it has been renamed Axio Learning. Axio Learning is the company that supports the learning-management system and is owned by Universal K-State, a not-for-profit corporation.

K-State Online and many partner institutions now use learning-management systems "powered by Axio Learning". For example, you will notice this statement and the Axio logo throughout the K-State Online system. When you see the Axio logo, you will know you are using a system that is powerful, intuitive, and developed right here at K-State.


Aug. 1-Sept. 14 is fall password-change timeframe

by B. Edwards, Computing and Network Services
published Aug. 2, 2005

It's time for K-Staters to change passwords on their eIDs for the fall semester. Aug. 1-Sept. 14 is the mandatory password-change timeframe. Passwords not changed by the end of Wednesday, Sept. 14, will cease to work. This is a basic security measure, since long-term use of the same password is a known risk factor. For this same reason, passwords cannot be reused in a two-year period.

Visit the eid.k-state.edu website and sign in to change your password. If you've forgotten your password, call the K-State IT Help Desk at (785) 532-7722 and verify your identity, and staff will set a temporary password for you to sign in on the eID site. For more about passwords, see the Password FAQs page.


Free-printing quotas to be reset Aug. 14 for fall

by R. Cheung, Computing and Network Services
published Aug. 2, 2005

Free printing in the university computing labs and the K-State InfoCommons will be reset Aug. 14 for the fall semester. All K-Staters will receive $10 of free printing for the fall semester. For details, see Printing in the UCLs.


Q/A:  IT questions from K-Staters
by J. Chacon, Computing and Network Services
published Aug. 2, 2005

Why doesn't K-State's spam filtering catch "Viagra" e-mail?

K-State's spam filtering is not just a keyword-matching filter, since those can be circumvented. It is based on phrases and keywords in the mail, along with identifying characteristics in the e-mail headers. Each item that look suspicious or matches known patterns is assigned a score value. To avoid matching valid e-mails, negative scores also are assigned for e-mail that appears to have been generated from a valid e-mail client.

The total of this scoring determines whether an e-mail is marked as spam or not. We already have rules that match on "Viagra" and "Cialis". The scoring from the other "good" things in those e-mails is most likely what prevents them from being marked as spam. There's no easy solution here. K-State can't easily support customizing all the scoring to catch everything.

Since spammers can download or purchase the same software we use to identify spam, some of them will go to the extra effort to ensure their spam e-mails get low scores. K-State spam filtering is not perfect, but it aims to remove as much spam as possible and has done a significant job reducing spam at K-State.


Have a question or comment? TellTuesday@ksu.edu.


Web watch

The Hunger Site

by the editors, InfoTech Tuesday
published Aug. 2, 2005

The Hunger Site at www.the hungersite.com began June 1999 and provides a way for visitors to give food for free to people around the world. According to the site, about 24,000 people die every day from hunger or hunger-related causes.

Clicking on the "Give Free Food" button funds the food, which is paid by sponsors "whose ads appear after you click". There's a limit of one free-food click per visitor per day. The site also sells products made around the world, with a portion of the purchase price going to relieve hunger.


Find a good site? TellTuesday@ksu.edu.
InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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Managing editor:
     Betsy Edwards
Executive editor:
     Rebecca Gould


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Training calendar

Handy IT resources
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IT events
and deadlines

Summer 2005
K-State's web portal to debut.

Aug. 1 (Mon)
Timeframe begins for changing passwords on eIDs for the fall semester. See the Password FAQs.

Aug. 3-4 (Wed-Thu)
SIDLIT 2005 free conference on distance learning. Johnson County Community College in Overland Park.

Aug. 6 (Sat)
K-State Online will be unavailable all day during the upgrade to version 5.5.

Aug. 8 (Mon)
Fall 2005 courses available in K-State Online.

Aug. 14 (Sun)
Free-printing quotas reset to $10 per K-Stater for fall semester.

Aug. 19-21 (Fri-Sun)
Operation PC in K-State's residence halls.

Aug. 22 (Mon)
Classes begin for fall 2005 semester.

June 30, 2006 (Fri)
Last day Windows 98/SE/ME/NT computers can connect to K-State's network.


K-State Online: Tip of the Week

Just a reminder: K-State Online will be unavailable Saturday, Aug. 6, for an upgrade to version 5.5. The migration is expected to take all day.

E-mail a suggestion or help areas for the K-State Online tip to help@online.ksu.edu. Questions? Contact the K-State Online Help Desk, 532-7722.


Tuesday's Gem

Results of national ResNet 2005 survey

by A. Hagedorn, Information Technology Assistance Center
published Aug. 2, 2005

The ResNet Applied Research Group has published the results of its first online survey. The purpose of the survey was to establish a baseline of information about residential networking and related areas, including overall ResNet and IT responsibilities, staffing, support and services, network infrastructure, fees and budget, security and policies, challenges, and institutional demographics and characteristics.

K-State was among the 217 universities who responded to the survey, which were almost equally provided from public (46 percent) and private (50 percent) institutions. About 24 percent of these institutions had total enrollments of 18,000 or more, with 47 percent reporting 1,001-3,000 residents living on campus.

Regarding information given to residents prior to their arrival:

  • 90 percent provide hardware recommendations
  • 87 percent provide software/OS recommendations
  • 87 percent provide expectation of services
  • 86 percent communicate about antivirus software
  • 68 percent communicate about Windows patches

Additional survey results are below. Note that some questions allowed multiple responses, so percentages do not always equal 100.

  • 51 percent of the respondents indicate that the ResNet network is logically separated from the campus network

  • 57 percent indicate that "ResNet" is the entity on campus that individuals would identify as providing the primary end user support

  • 86 percent indicate they communicate to residents prior to their arrival in on-campus housing about anti-virus software.

  • When offering network-configuration assistance:
    • 80 percent provide a telephone process
    • 50 percent use a web-based process
    • 45 percent use in-room assistance
    • 14 percent require residents to go to temporary distributed locations

  • 12 percent indicate they are proactive in keeping residents aware of services, ports, and protocols that are filtered, blocked, or restricted. (49 percent do not make residents aware of this.)

  • 43 percent indicate they allow students to install hubs or switches in their rooms, while 43 percent do not.

  • 29 percent indicate they allow students to install wireless access points in their rooms, while 60 percent do not.

To view more survey results and a copy of the survey questions, see the ResNet 2005 Survey. A September ECAR Bulletin will publish some of the results of the survey.