InfoTech Tuesday, Kansas State University's information technology news source
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Dangerous e-mails targeting K-Staters; don't click!

by T. Ramsey, Computing and Network Services
published June 7, 2005

An IT security memo is being e-mailed to all K-Staters this evening to warn them not to be duped by fake messages that claim to be from official sources such as support@ksu.edu, webmaster@k-state.edu, or admin@ksu.edu.

These phishing scams warn that "your account will be suspended" if information is not provided by going to a specified (fake K-State) website. At least one variation has a virus attachment that, when clicked on, takes control of your computer and gives it to the hackers.

Several K-Staters have already been tricked into visiting a hacker website to give up their eID and password. An example of the fraudulent e-mail circulating at K-State:

Dear Valued Member,

According to our site policy you will have to confirm your
account by the following link or else your account will be
suspended within 24 hours for security reasons.

http://www.k-state.edu/confirm.php?email=victim@k-state.edu

Thank you for your attention to this question. We apologize
for any inconvenience.

Sincerely,
K-state Security Department Assistant

You may have been duped by hackers if you've clicked on a strange attachment, tried to go to a website to avoid account suspension, or your computer is warning about disabled antivirus or firewall software. Your computer may be at risk, and it may be putting other K-Staters at risk. IMMEDIATELY contact your computer support personnel or the IT Help Desk, (785) 532-7722, helpdesk@ksu.edu.

See these new K-State webpages for more information:


Network Operations Center in the works for K-State

by B. Edwards and R. Becker, Computing and Network Services
published June 7, 2005

More than a year ago, Computing and Network Services began planning a Network Operations Center (NOC) on the Manhattan campus.

The NOC is currently scheduled to be operational by September 2006. It will be housed in Room 14 in the basement of Hale Library. Renovation of that space began in April and will finish before the start of the fall semester.

The NOC will provide centralized monitoring of K-State's IT infrastructure -- including networks, servers, and IT services managed by VPAST IT units. This includes e-mail, K-State’s wired and wireless networks, KEAS, DNS, network printing, and K-State Online.

Project goals include:

  • Real-time status of critical services. Provide continuous updates on availability of services via a webpage.
  • Performance monitoring. Get alerts from IT systems to prevent problems before they occur and react quickly when they do occur. Track problems and ensure resolution within acceptable timeframes, providing better service to users.
  • Capacity planning and trends analysis. Collect, store, and analyze performance data to help predict future needs and identify trends that may foretell an impending problem.

Once the center is up and running, IT monitoring during the first year will concentrate on CNS-managed systems. Eventually, all enterprise services will also be monitored to ensure the highest level of availability to the campus.


More about German spam, and K-State spam filtering

by J. Bell, Computing and Network Services
published June 7, 2005. updated June 8, 2005 12:07 p.m.

The May 17 InfoTech Tuesday article on German e-mail spam included how to turn on spam filtering for other languages. When selecting specific languages to filter, if an e-mail is found to contain a recognizable amount of a foreign language, then its spam score is increased. This alone is not enough to get the message tagged as spam. There must be other indications in the message that put the score over the "junk" limit.

K-State e-mail goes through several filtering steps to reduce the amount of spam that gets to an Inbox. First-stage checking of e-mail (addressed to either @ksu.edu or @k-state.edu) is against two global RBLs (Realtime Block Lists) and an XBL (Exploits Block List). If an e-mail is not recognized as spam by any of these lists, it is then filtered through K-State's own implementation of SpamAssassin.

Shortly after the flood of German spam began, K-State put in a filter to specifically tag these messages as spam. K-State users who had spam filtering turned on had these messages automatically delivered to their K-State junk-mail designated folder rather than their Inbox. For more information, see Spam filtering at K-State.


CHECK conference speaker is Mark Hood

by the editors, InfoTech Tuesday
published June 7, 2005

The keynote address at the Conference on Higher Education Computing in Kansas (CHECK), entitled "I may not be much, but at least I'm in IT", will be given by Mark Hood. The presentation is scheduled for June 20 at 12:15 p.m. in the Memorial Student Union at Washburn University. Hood received a master's degree in psychology from the University of Missouri and has more than 13 years experience working in psychiatric hospitals. Register online at www.check.gen.ks.us.


Q/A:  IT questions from K-Staters
by the editors, InfoTech Tuesday
published June 7, 2005

Where can I find K-State's logos?

K-State logo information (and logos) can be found on these sites:


Have a question or comment? TellTuesday@ksu.edu.


Web watch

Baseball sites

by the editors, InfoTech Tuesday
published June 7, 2005

Can't get away to a baseball game this summer? Learn about the history, artifacts, baseball headlines, and more about baseball by visiting these sites:


Find a good site? TellTuesday@ksu.edu.
InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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Managing editor:
     Betsy Edwards
Executive editor:
     Rebecca Gould


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IT events
and deadlines

June 9, 2005 (Thu)
K-State LISTSERV service upgrade.

June 10, 2005 (Fri)
Extended registration deadline for the CHECK conference. Open to all members of educational institutions throughout Kansas.

June 15-17, 2005
Kan-ed Annual Membership and Leadership Forum in Wichita.

June 20-21, 2005
CHECK conference at Washburn University.

Summer 2005
K-State's web portal to debut.

Aug. 3-4 (Wed-Thu)
SIDLIT 2005 free conference on distance learning. Johnson County Community College in Overland Park.


K-State Online: Tip of the Week

When will students have access to summer and fall 2005 courses in K-State Online?

Summer 2005 start date is 05/20/05 at 12 a.m., and end date is 08/07/05 at 12 a.m.

Fall 2005 start date is 08/08/05 at 12 a.m. and end date is 12/20/05 at 12 a.m.

Remember that if these dates don't meet your needs, you can create a "Custom Semester" instead and define your own dates.

E-mail a suggestion or help areas for the K-State Online tip to help@online.ksu.edu. Questions? Contact the K-State Online Help Desk, 532-7722.


Tuesday's Gem

When 24/7 availability leads to "Info-Mania"

by A. Hagedorn, Information Technology Assistance Center
published June 7, 2005

A recent press release from the United Kingdom website of Hewlett Packard (HP) revealed that "62 percent of (United Kingdom) adults are addicted to checking messages out of office hours and whilst on holiday".

The research commissioned by HP also showed the effects of this growing habit on employee IQs, stating that those who constantly interrupt meetings or tasks to check messages have a reduced IQ level.

The cause for this "Info-Mania" has been attributed to "high-availability" technology that allows workers to be productive 24 hours a day, seven days a week: computer notebooks, Tablet PCs, and mobile phones. While these gadgets certainly increase productivity, it is important for companies to provide "best-practice tips" to avoid overuse and encourage a balance between work and life outside of the office.

Other research findings included the following:

  • 89 percent of workers think answering e-mails during face-to-face meetings is rude.
  • 30 percent believe it is acceptable and efficient to answer e-mails during meetings.

Read the complete article, Abuse of technology can reduce UK workers’ intelligence, on HP's British website.