InfoTech Tuesday, Kansas State University's information technology news source

InfoTech Tuesday is a weekly newsletter about information technology at K-State.

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Executive editor:
     Rebecca Gould
Managing editor:
     Betsy Edwards


What's hot in IT
Antivirus
eIDs and passwords
E-mail
Projects
Security
TechBytes seminars
Training calendar

Handy IT resources
Help desk
IT homepage
Computer labs
Policies
Tech classrooms
IT Index


IT events
and deadlines

January 2005
K-State's Internet connection will see improvements.
web-arrow pointer Internet (Nov. 30)

Dec. 20-Jan. 11
Upgrades to central IT resources. Systems will be unavailable periodically. See the article in this issue.


K-State Online: Tip of the Week

Clean out those files:
With the semester winding down, this is the perfect time to delete those files you're not using in K-State Online.

If you keep course materials, but do not publish those for students to view, it is time to decide if you need that material. If not, consider deleting old content. This saves time, disk space, and the energy that is required to weed through old documents.

E-mail a suggestion or help areas for the K-State Online tip to help@online.ksu.edu. Questions? Contact the K-State Online Help Desk, 532-0198.



Dec. 14, 2004 

   In this issue


More Windows security updates released

Microsoft issued five new security updates today for Windows NT 4.0, Windows XP SP2, and Windows 2003. Use Microsoft's Windows Update service.
—K-State Security Incident Response Team

IT plans at K-State over semester break

With many K-Staters off-campus for the semester break, it's an optimum time to do upgrades and maintenance on K-State's central IT resources, and also to do special projects. Following is a brief list of some of the many projects that will occur:

Educational Communications Center

  • Provide worldwide communications uplink for the Virgin Atlantic GlobalFlyer non-stop circumnavigation world record attempt (around the world in 80 hours) in a single-engine, single-pilot jet aircraft
  • Produce and stage Jan. 18 Kan-ed network "ribbon-cutting" ceremony at the State Capitol Building (second floor rotunda), with speeches, a "button-punching" from the governor, and cutaways to video locations in the state
  • Video coverage of men's and women's basketball games in Bramlage Coliseum

Computing and Network Services

  • Upgrade many aspects of the campus network
  • Continuation of e-mail project
  • WebMail performance updates
  • Minor changes to eProfile page
  • Upgrade Unix workstations in Dickens computing lab
  • InfoCommons/university computing labs: update PCs and perform annual printer maintenance
  • Enhance redundancy on Storage Area Network
  • Maintenance on KSU Libraries' servers

Information Technology Assistance Center

  • Develop documentation and training on Adobe Acrobat
  • Test a remote-desktop support system for helping InfoCommons users
  • Develop TechBytes sessions for spring 2005

Telecommunications

  • Install wireless networking in Cardwell and Eisenhower halls
—the editors, InfoTech Tuesday

Central IT systems offline periodically during break

Upgrades on the campus network, central computing servers, InfoCommons, and university computing labs have been scheduled by Computing and Network Services from Monday, Dec. 20 to Monday, Jan. 11, 2005.

During this time, some systems will be unavailable for brief periods although access will be maintained as much as possible. The following systems and services will be unavailable periodically:

  • E-mail (including WebMail)
  • K-State's connection to the Internet
  • Campus data network, including connections between buildings, residence halls, and Salina campus
  • K-State InfoCommons and university computing labs
  • KSU Libraries services, including the card catalog system and CATnet
  • K-State's central Unix systems

See the related article in this issue for more about the planned updates. Questions about access to IT services should be sent to the IT Help Desk, (785) 532-7722, helpdesk@ksu.edu. The help desk will remain open Dec. 27-30, although the rest of the university is closed.
—B. Edwards, Computing and Network Services

Free cellphones through Dec. 23
with new activation

K-State Telecommunications has two new cellphones that are free through Dec. 23 with a new activation of a K-State cellphone plan:
  • Nokia 6015 (retail $127)
  • Audiovox 8900 camera phone (retail $251)

These promotions are available through noon Thursday, Dec. 23. The office is closed Friday, Dec. 24, and reopens 8 a.m. Monday, Jan. 3, 2005. To see these and other models available, visit the Telecommunications office at 109 East Stadium or call 532-7001.

Telecommunications began offering cellphone service Aug. 1 (see its wireless phone services page). Unlike companies that require two-year contracts, K-State has a five-month-minimum cellphone plan so individuals can tailor their needs on a semester basis. No contract is required for K-State departments.
—A. Brenner, K-State Telecommunications

Phishing prevention memo e-mailed to K-Staters

Last week, all K-Staters were notified via e-mail about the increasing number of phishing attacks on campus. Highlights from that e-mail are below:

Warning signs of fraudulent e-mail include:

  • An urgent request for personal information (name, address, birth date, social security number, etc.)
  • Requests for important financial information (usernames, passwords, PIN numbers, credit card numbers)
  • Emotional statements that may upset/excite you ("Your account will be suspended!", or "We've charged your credit card!")

Best security practices for handling online information:

  1. Don't use links in an e-mail to get to a webpage unless you're 100 percent sure of the validity of the message. If unsure, contact the company by phone or type the company's address directly into your web browser.
  2. Avoid filling out forms in e-mail messages that ask for personal financial information.
  3. Ensure you're on a secure website when submitting credit card or other sensitive information. A secure website has a "lock" icon in the web browser.
  4. Regularly log in and check your online accounts.
  5. Visit the Phishing Archive to check whether a suspicious e-mail is a phishing scam.
  6. Regularly check your bank, credit, and debit card statements to ensure all transactions are legitimate.
  7. Use the most up-to-date browser versions and make sure all security patches are applied.
  8. Report phishing or "spoofed" e-mails at the antiphishing.org site.

If you are unsure about an e-mail, contact the K-State IT Help Desk, (785)532-7722, helpdesk@ksu.edu.
—K-State Security Incident Response Team

Autodesk free online training sessions

Autodesk is offering a series of online training sessions for Autodesk Revit 7: Dec. 16, Jan. 6, Jan. 21, and Feb. 3. This is an opportunity to get an in-depth look at some of the new and powerful features. "It covers all you need to know to put the power of building information modeling to work."

Registration is not required. Just click on the webcast link included below and dial the phone number on the day and time shown:

Autodesk webcast link (60 minutes)
Time: 1 p.m. CST, Dec. 16 (Thu)
Phone number: 888-889-6745
   (Outside US/Canada: 1-517-623-4382)
Passcode: 7258558
Leader: Karen Kelleher
—the editors, InfoTech Tuesday

TechBytes suggestions needed for spring 2005

We are gearing up for next semester's TechBytes sessions and would like to know what IT tools or resources you'd like to learn more about. Please take a few minutes to share your ideas by filling out the TechBytes survey.
—G. Snyder, Research and Extension, and
C. Rodriguez, Information Technology Assistance Center


On the spot:  IT questions from K-Staters

What happens to my e-mail Inbox if I exceed the 20-megabyte limit?

You will receive an e-mail reminder each day for seven days, telling you that your mail will be moved to an IMAP folder if you don't get it under the 20 MB limit.

After the seventh message, your Inbox contents are moved to an IMAP subfolder under your Inbox, and you are notified of the folder's name (based on your eID and the date).

If you have trouble accessing the mail that was moved, contact the IT Help Desk, 532-7722, helpdesk@ksu.edu.

To check the size of your Inbox, go to the eID website and sign in to your eProfile. Click on "View your e-mail folder sizes".

—J. Morrill, Computing and Network Services


Got a comment? TellTuesday@ksu.edu.


Web watch

K-State Options Plus

The K-State Options Plus program (optionsplus.ksu.edu) helps people earn their bachelor’s and master’s degrees without disrupting their lives. The program lets adult students work full-time in their own communities while reaching their educational goals using a combination of distance education courses, evening courses, and other delivery methods. While you're at the site, check out the 2005 Willie the Wildcat calendar.

—the editors, InfoTech Tuesday


Find a good site? TellTuesday@ksu.edu.
Tuesday's Gem

Internet service providers
now offering security options

The increase in security incidents this past year has given Internet service providers (ISPs) a new incentive for their customers. Visit any of the major ISP websites and many of them now offer spam blockers, e-mail virus scans, pop-up blockers, and antivirus protection.

In addition to K-State Telecommunications' service that is only for K-Staters, below is a quick breakdown of some commercial vendors available in the Manhattan area and the security options they offer:

  • Verizon: Spam detector
  • EarthLink: Spam blocker, virus blocker, pop-up blocker, scam-blocker
  • Netscape: Advanced spam blocker, e-mail virus scan
  • Juno: Pop-up blocker
  • Netzero: Pop-up blocker
  • Cox Cable: Special price on McAfee Security package
  • AOL: Free McAfee Virus Scan, e-mail antivirus protection

To find out more about these services, visit the vendor links above. As always, before you download anything onto your computer, read all of the information provided and ask questions if there is something you do not understand.

—A. Hagedorn, Information Technology Assistance Center