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June 11, 2002
Vol. 2, No. 22
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Calendar of events
June 24, 2002 (Mon)
iTAC mini-seminar to showcase new information technology tools. All K-Staters are welcome to attend.
Room 213, K-State Student Union.
June 30, 2002 (Sun)
Dial-in/dial-out via data switch to be discontinued. More information can be found in CNS' March 5 announcement.
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About the newsletter
InfoTech Tuesday is a weekly newsletter about IT happenings at K-State.
It is published every Tuesday, except during holiday breaks.
Got news? Send IT news, tips, suggestions, and questions to
TellTuesday@ksu.edu. Friday noon is the deadline for the next week's issue.
Subscriptions. To get InfoTech Tuesday delivered directly to your
e-mailbox, use the
subscription webpage.
Past issues. Check the archive to see what
you've missed.
Executive editor
Rebecca Gould
Managing editor
Betsy Edwards
ITeditor@ksu.edu
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Central e-mail change allows
@k-state.edu address on From line
At the request of K-State administration, Computing and Network Services
today made a change to the configuration of the central e-mail server.
Previously, e-mail messages with a sender address containing
@k-state.edu were rewritten into the form @ksu.edu
when processed by the central e-mail server. As a result of today's change,
this translation no longer happens. Therefore, if your e-mail client is configured to send out messages with
"k-state.edu" as the sender, that address will be preserved and will be visible to the message recipients.
E-mail sent from departmental mail servers directly to the Internet
is not affected if it doesn't go through the central e-mail system.
LISTSERV mailing lists both on and off campus will treat @ksu.edu and
@k-state.edu addresses as synonyms.
The only potential problem is with mailing lists managed by other software, such as Majordomo lists and Yahoo groups.
For more information, contact the InfoTech Help Desk, 532-7722, consult@ksu.edu.
—T. Ramsey, Computing and Network Services
Status of student e-mail accounts
during the summer
Common questions this time of year are "When does my e-mail account
close?" and "I'm not enrolled this summer, what happens to my account?".
Student e-mail accounts remain open during the summer. On Sept. 3, students who are
not enrolled at K-State for the fall semester will receive e-mail
informing them of the pending closure of their account. On Oct. 8, e-mail accounts
will be closed for those no longer enrolled. This delay in closing provides a grace period for students who think they
are enrolled but don't appear in K-State's official student data. Typically,
the problem is failure to pay outstanding bills or fines.
E-mail accounts that expire Oct. 8 and are set to forward mail to another address will continue to
forward e-mail until July 24, 2003.
See www.ksu.edu/forward for instructions on forwarding e-mail.
—J. Alloway, Computing and Network Services
RefWorks trial period extended to June 21
Bill Mott with Cambridge Scientific Abstracts has agreed to extend the current trial
period for RefWorks to June 21. RefWorks is a Internet service that allows a person
to create a personal reference database, format bibliographies and manuscripts
using any number of referencing styles, and share these references with colleagues.
To create a RefWorks account, go to www.RefWorks.com, click on the
User Login tab, then click on "Sign up for an Individual Account"
and enter your user information including your name and preferred password.
If you need help, contact iTAC at 532-4918.
—R. Gould, Information Technology Assistance Center
iTAC sponsors June 24 demos on
LIFT, WebEx, and Canon scanner
iTAC is sponsoring a summer mini-seminar to showcase new information technology tools for
presentations, web accessibility, and communicating. It's scheduled for June 24 in Room 213 of the K-State Student Union.
All K-Staters are welcome to attend.
Registration is required, and you can sign up for as many demos as you like.
To register for any of these sessions, use the online
registration form
or call iTAC at 532-4918. The tentative schedule is
- 10 a.m. Canon PR-200S presentation system
- 1 p.m. LIFT add-on product for Dreamweaver, for making and maintaining accessible websites
- 2:30 p.m. refreshments
- 3 p.m. WebEx real-time communication via the Web for meetings, training, and help-desk operations
Canon PR-200S presentation system.
A representative from Canon will demonstrate their versatile presentation system,
the PR-200S, which is a portable color scanner. Through a direct, PC-less
connection to your data projector, the PR-200S lets you scan a variety of
documents for immediate display such as paper, transparencies, photographs,
clippings, handwritten notes, etc. Additional feataures include high image quality,
paper-feeding, and remote-control operations. For more information, see
www.canonprojectors.com/products/pr200s.html.
LIFT software.
A representative from UsableNet will demonstrate LIFT software, which assists in automating
some web-accessibility tasks. LIFT identifies what changes need to be made in
a website and assists the developer in making those changes. This will be the
last demonstration of this product. After the demo, iTAC will move forward
with the LIFT volume purchase. Departments interested in the volume
purchase should contact the iTAC receptionist at 532-4918 no later than 5 p.m. Tuesday, June 25.
WebEx.
The final presentation will be delivered virtually by WebEx.
WebEx provides a variety of real-time web experiences such as conducting
interactive web meetings, providing interactive web seminars, enabling technical
support to solve customer problems remotely, and enabling trainers to conduct
engaging, live, online training. WebEx offers an integrated infrastructure that
combines data, voice, and video communications. With WebEx, a session can be
recorded and edited for later playback and to create a digital training library.
All of these features are available to clients and requires minimal setup
(about 30 seconds to install the automated plug-in). For more information, see
www.webex.com.
—C. Rodriguez, Information Technology Assistance Center
K-State study reveals key to making
websites easier to navigate
Finding something on a confusing website is a
trial-and-error process that seems to take forever. The problem
lies in the difference between how web designers think and how the
frustrated Internet user thinks, said K-State psychologist Keith Jones.
Jones recently finished a study in which participants searched through a
website and then were asked to diagram how the site was organized.
The resulting drawings were mostly inaccurate. Rather than recalling the
actual webpages, people tended to group similar bits of information.
"We had people drawing webpages on their diagrams that didn't even
exist," Jones said. "People don't remember individual pages as much as they remember categories."
The study showed that designers need to focus on how customers view the information, instead of how
the business or owners view it. The study has been accepted for publication by the journal Interacting With
Computers.
For details, see the
June 7 news release.
—Media Relations and Marketing news release, June 7, 2002
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