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New Microsoft Planner is available in Teams

Posted on by Cathy Rodriguez

Planner app logoMicrosoft has introduced a new Planner in Teams. This is the first step in their strategy to integrate all of their task management tools: To Do, Planner and Project on the web.

Exploring the Planner app interface

On the left navigation pane you will find:

  • My Day – Includes any tasks that are due today and tasks you choose to add for the day.
  • My Tasks – aggregates tasks from Loop, Teams meetings notes, and flagged emails. You can also add private tasks in this view.
  • My Plans – combines tasks from To Do lists, Planner plans and Project for web projects.

Continue reading “New Microsoft Planner is available in Teams” →

Phishing Scams: Watch out for job scams

Posted on by Christine Doucette

Are you looking for a job? While looking for a job, be on the lookout for cybercriminals because they are looking for you. At the end of a semester, it is common for cybercriminals to target students, faculty and staff who may be looking for a job.

Cybercriminals will target you with emails “inviting you to interview with their company.” The emails will include a sense of urgency, such as “interview with us now because slots are filling up” or “schedule your interview now before the position is filled.”

Some cybercriminals will ask you to download a particular app or device for the interview. Do not click on any links or download any apps; this is a scam. These malicious apps can install malware on your device and leak personal information. After stealing your information, cybercriminals could use it to impersonate you, commit financial fraud or scam other unsuspecting people via your accounts. Continue reading “Phishing Scams: Watch out for job scams” →

Zoom minimum version requirement May 4

Posted on by Christine Doucette

On May 4, Zoom will require version 5.15.5 for Android, iOS, Linux, macOS and Windows. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.15.5, please upgrade to the latest version of the Zoom client as soon as possible.

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months. This policy ensures all users have the required privacy and security updates and the latest features. Continue reading “Zoom minimum version requirement May 4” →

IT Service Desk, Equipment Checkout and Media Studio summer schedules

Posted on by Christine Doucette

The IT Service Desk, Equipment Checkout and the Media Studio will begin their summer schedules on Sunday, May 12.

IT Service Desk Summer Schedule

  • Monday-Thursday, 8 a.m.-8 p.m. (all services)
  • Friday,8 a.m.-6 p.m. (all services)
  • Saturday, 1-6 p.m. (phone and chat only)
  • Sunday – 1-6 p.m. (all services)

The Equipment Checkout and the Media Studio, including the Sunderland Foundation Innovation Lab, will be open from 8 a.m.-5 p.m., Monday -Friday.

The IT Service Desk, Equipment Checkout and Media Studio will be closed on Monday, May 27, in observance of Memorial Day and Thursday, July 4, in observance of Independence Day.

You can contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library. View the IT Service Desk Hours for the summer semester.

Continue reading “IT Service Desk, Equipment Checkout and Media Studio summer schedules” →

Download your assignment submissions from Canvas

Posted on by Christine Doucette

Students, you can download all your assignment submissions in Canvas. Submissions are for current and concluded courses and only include files submitted to fulfill an assignment; they do not include any submissions modified by instructors, such as annotated submissions.

The download also includes submissions for group assignments, even if another student in your group made the submission. Submissions are downloaded as a ZIP file when the export has finished generating.

For step-by-step instructions, view the knowledge base article How do I download assignment submissions from all my courses?

Microsoft’s Create Platform offers customizable templates for various Microsoft 365 apps

Posted on by Cathy Rodriguez

Microsoft Create offers an extensive variety of templates beyond the default options available within Microsoft’s applications. Whether creating a presentation, planning a project, or working on documentation, the Microsoft Create platform offers professionally designed customizable templates to meet your needs. There are Word, Excel, PowerPoint, Loop templates, and more.

Note: The Designer and Clipchamp apps aren’t currently available at K-State. However, you can access them for free using a personal Microsoft account.

Don’t worry if you don’t have design expertise. Microsoft Create is designed to be user-friendly, allowing you to easily create professional-looking content. Simply explore the templates and get started. Using these templates will not only enhance your levels of efficiency, creativity, and collaboration but also make your work look polished and professional.

If you have any questions about Microsoft Create, submit them to the KSU Teams Support channel.

Need help? Self-help is available in the IT Knowledge Base

Posted on by Christine Doucette

The IT Knowledge Base is an online database of technology guidance with step-by-step instructions and other support information. It is designed to assist K-Staters in finding solutions to their technology problems, including everyday computer and mobile device setup and connecting to K-State systems and resources.

The IT Service Desk keeps the knowledge base up-to-date by adding new information based on student, faculty, and staff support requests.

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.

Phishing Scam: “URGENT: Suspected Exposure Incident Detected”

Posted on by Christine Doucette

A new phishing scam email has been circulating through several colleges and universities nationwide and even in Kansas. The email’s subject line is “URGENT: Suspected Exposure Incident Detected.” DO NOT fall for this scam. DO NOT click on any links. Immediately delete the email.

The links within the phishing email are cloned to login pages and even ask you for Duo verification. If you fall for this phishing email, immediately change your eID password and report the incident to abuse@k-state.edu.

The “URGENT: Suspected Exposure Incident Detected” phishing scam preys on people’s fear of spreading a contagious virus. The email provides a link to a webpage to determine if you have been in contact with the virus. It is important to note that the scammers send emails from university employees or department heads. Do not fall for this scam.

To learn more about identifying phishing scams, view the Phishing Scams webpage.

Think before you click. More than 90% of successful cyberattacks start with a phishing email. If you receive a suspected phishing email, immediately report the email to abuse@k-state.edu.

Complete Cybersecurity Awareness training by April 30

Posted on by Cathy Rodriguez

""The deadline to complete Cybersecurity Awareness training is Tuesday, April 30.

All faculty, staff, and student employees are required to complete the training, or you will lose your eID access. You can complete the training at your own pace, whether in one or multiple sittings. On average, most people complete the training in under one hour.

If you fail to complete the training, you will lose access to all University systems on May 21. Once you complete the training, your access will be restored.

If you have student employees who are no longer employed, be sure to terminate them in HRIS to prevent their access from being removed if they are still active students.

Take the trainingAccess the training

  1. Visit the Division of Information Technology website: https://www.k-state.edu/it/.
  2. At the bottom of the page, under the Cybersecurity Awareness Training section, click the Take the training button.

Record of training completion

After you complete the training, your training record in HRIS will be updated. It will be listed under the Training Summary as Cybersecurity Awareness, with the course code WIT590 and course session 2024.

If you have questions about the Cybersecurity Awareness training, contact the IT Service Desk:

  • Phone: 785-532-7722
  • Live chat
  • Walk-in: 2nd Floor, Hale Library

Zoom desktop app will no longer support Windows 7 and Windows 8/8.1

Posted on by Christine Doucette

The Zoom desktop app will no longer be supporting Windows 7 and Windows 8/8.1 with the new 6.0.0 release. Version 5.17.11x will be the last version available for these operating systems.

Zoom is expected to stop working on Windows 7 and Windows 8/8.1 by February 2025. To avoid losing service, upgrade your device to Windows 10 or 11.

Need help? Contact the IT Service Desk at 800-865-6143 or 785-532-7722 or via Live Chat. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.