Implementing the next generation of K-State email services was the top IT issue identified by University leadership in 2007 and in the Upgrade K-State campus needs assessment. Due to the exceptional efforts of the K-State Zimbra project team beginning in 2008, that new service is now a reality. This ITS-wide team has collaborated closely with stakeholders, campus steering and technical committees, and vendors to expand email services to meet the needs of K-Staters.
This has been a highly visible, complex project implementing a hosted solution on a large scale and the multi-unit team worked together to plan, manage, and problem solve as they moved K-State from several internally-managed systems in a complex technical environment to the hosted environment. This included maintaining and improving performance of the existing systems in parallel with implementing K-State Zimbra. With all the complexity, the team delivered the service on time and within budget. Due to their efforts, K-State is now providing to students, faculty, and staff expanded email and collaboration services in a simpler, integrated environment with reduced demand on university infrastructure.