Discipline and Absenteeism (WTD129)
As a supervisor, eventually you will need to counsel or discipline an employee — whether it's for poor performance or unacceptable behavior. Techniques presented in this session can turn around these problem situations, saving both you and the employee from a somewhat polarizing experience. In addition, appropriate coaching can save the university its considerable investment in the employee and reduce the risk of legal repercussions. Step by step, you will learn to effectively coach employees and avoid the drain of sub-par performance and improper conduct.
- Identify the six most common disciplinary problems that supervisors face
- Identify five reasons why supervisors avoid disciplining
- Employ the four-step discipline procedure outlined in university policy
- Conduct an effective, ten-step coaching session with an employee
- Refer employees with personal problems to an employee assistance program (EAP)
- Respond with confidence to the formal appeal of a decision to suspend, demote, or dismiss
This session will also focus on the attendance guidelines and some common myths regarding those guidelines.
- Dispel common myths about absenteeism and sick leave
- Apply university guidelines regarding university support staff attendance
- Conduct effective conversations with employees about leave issues