Division of Human 

Human Resources Electronic Newsletter
February 2, 2001

Included in this issue:
*Paycheck Stub and Advise Print Changes
*Basic Telephone Skills

Paycheck Stub and Advise Print Changes
Topeka has notified us that the insurance codes (A) Covered Workers Compensation Insurance; (B) Covered Unemployment Compensation Insurance; and (C) Covered Life and Disability Insurance will no longer be printed on paycheck stubs/advises effective with the on-cycle paychecks dated February 2, 2001.

Please advise your employees that the elimination of these insurance coverage codes from the paycheck stub/advise is a print change only and does not affect the coverage provided by the employer.

Basic Telephone Skills
This session focuses upon interpersonal skills and does not address the mechanics of phone usage. Participants will learn the following: the correct way to answer the phone; tips for taking messages; effective call transfer procedures; what to consider when placing a caller on hold; how to diffuse an upset caller; and how to close a conversation.

The session is Tuesday, February 13, 2001, from 8:30 a.m. - 10:30 a.m. in the K-State Student Union Room 213. Pre-registration is required. Contact Employee Relations and Training at to register. Please include your name, department, employee ID, course title, and course date. Registration will be confirmed by e-mail response to the sender.

"We are what we repeatedly do. Excellence, then, is not an act, but a habit."

-- Aristotle

Division of Human Resources   103 Edwards Hall  Manhattan, KS 66506-4801  (785) 532-6277
start of standard bottom bar
Home        Search        Directories        Calendar        Comments
Kansas State University
December 18, 2001