Why is it that I cannot open the PDF document?
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I typed text into a text area (multi-line textbox) and not all of the text shows on the page when I view it online or print it.
You have entered more text than the spaces allows. The PDF version of the forms will not move to accommodate more text than there is room for in the textarea.
Your alternatives are to either copy and paste the excess text to a blank page or to use one of the other versions (.doc or .rtf) which will extend the textarea as you type more than will fit into the given area. Using one of the other versions will allow you to save the form after completion. A disadvantage of using these other versions is that as the textarea extends with the additional text, the other elements on the form will move. You can either submit blank pages with the extra text or delete unused spaces from other textareas to make up for the increased length.
Why is it that I see a drop-down box on some of the PDF form boxes?
These allow you to click on the arrow and show the selection options for that box.
Why is it that I see a scroll bar in the text box on the form?
The text box has been designated as multiline. If this text box is not large enough for multiple lines, then the designation was incorrect and we need to correct the form. Call Kathy Kugle at (785) 532-1885 or e-mail at firstname.lastname@example.org to report the problem.
I can see text on the PDF form, but it will not print. What is wrong?
Why is it that I cannot enter data into the form?
If this form is linked from our website (http://www.ksu.edu/hr/forms/form_name.pdf), then the form likely should be enterable online. Call Kathy Kugle at (785) 532-1885 or e-mail at email@example.com to report the problem.
If this form is linked from another website, then we do not own the form and cannot make it enterable.
What is a RTF form and what do I need to have to use it?
RTF is Rich Text Format. These are forms/documents that can be opened by any word processing program (Word, Works, WordPerfect, WordPad, Notepad, etc.). You do not need anything to use it other than the text editing program that came with your computer. When you open the document, it will automatically open in your program.
Documents edited in RTF may be saved by your word processing program without any additional downloads.
Why is it that I cannot open a Word document?
Word documents are products of Microsoft Office. If you have some other word processing program, then Word documents will not work for you. Choose the Rich Text Format (RTF) documents instead. RTF will work for any word processing program.
Why does the Word form move when I enter information or tab through the form?
Word forms are not locked (static) in any way. See the Word entry problem document for solutions.