Applicant Frequently Asked Questions
I had established an account in the former applicant system, SHaRP, and now my username/password is invalid. How do I access my old information?
As a result of the university’s move to the new PageUp People applicant tracking system, previous applicant accounts created in the SHaRP system are no longer accessible to the university’s hiring process. Applicants will need to create a new account to apply for positions through the PageUp People applicant tracking system. Although applicants will no longer apply for positions at the university in the previous system, previously submitted applications will remain available to hiring departments for review, and applicants do not need to resubmit their applications or supplemental materials for positions for which they have already applied.
How do I set up an account to apply for jobs at Kansas State University?
Effective January 11, 2016, the university implemented PageUp People. All applicants will need to create an account to apply for positions. To setup an account, click Apply Now on the position you are interested in. You will be prompted to enter a valid email address to create an account. On the “Personal Details” section of the application, you will create a password for your account that you will continue to use each time you log in. Please use the same email address each time you apply for a position. This will assist the university in processing your application as quickly as possible. Note: Please make sure your email address is current.
I can’t remember my password. How do I reset it?
Locate the Applicant Login button at www.ksu.edu/hcs/jobs and click. You will see the login box with Email address and password. To reset your password, click “Forgotten your password?” link. Enter the email address associated with your account and click OK. An email will be sent that includes instructions on how to reset your password.
How does the hiring process work?
If you possess the basic qualifications for the position, as indicated by your application, your information will be reviewed by the hiring authority or search committee, as applicable. Upon the hiring authority or committee’s review of your qualifications, you may be contacted for an interview. If you successfully complete the interview process, the hiring department will check references, conduct a background check, and perform post-offer testing as required.
I made a mistake on my application. How do I correct it?
Prior to the deadline of the job posting, you can choose to withdraw your application by clicking the Withdraw button and resubmitting an application for that particular job posting. In the event you need to make corrections after the deadline, please contact Talent Acquisition by email at firstname.lastname@example.org or by phone at (785) 532-1865. Talent Acquisitions’ hours of operation are 8:00 a.m. to 5:00 p.m. CST, Monday through Friday.
Can I withdraw my application once I have submitted it for a specific job posting?
Yes, you may withdraw your application. Log in to your account and click the button labeled Withdraw. If you would like to resubmit your application, you must do so prior to the deadline of the job posting. If you do not locate the Withdraw button, please contact Talent Acquisition by email at email@example.com or by phone at (785) 532-1865. Talent Acquisitions’ hours of operation are 8:00 a.m. to 5:00 p.m. CST, Monday through Friday.
Do I need to fill out all the fields in the application process?
You are required to complete all information in the application process that has an asterisk (*) identifying the field as a required field. You will not be able to proceed in the application process if you do not complete the required fields.
Who do I contact if I need an accommodation?
Individuals may request a reasonable accommodation during the application and/or interview process. Please contact the Americans with Disabilities (ADA) Coordinator for assistance at 785.532.6227.