About Computing and Network Services

Contacts

• Phone: 785-532-6311
• E-mail: cns@k-state.edu
• Fax: 785-532-5914
• Website: www.k-state.edu/cns/
• Postal address:
  Computing and Network Services
  2323 Anderson Ave., Suite 146
  Manhattan, KS 66502-2912
• Campus mail: 146 Foundation Center, CAMPUS
• Employees: by first name, by last name, by CNS section

Mission

Organization

CNS's emphasis on technology infrastructure is reflected in its two divisions: Infrastructure Services and Support Services.

• CNS Infrastructure Services
  This division provides hardware, operating system, and system services support for the enterprise-wide servers. It contains these sections:

  • Enterprise Server Technologies -- 9 Hale Library, (785) 532-4906
    e-mail estech@k-state.edu, web www.k-state.edu/cns/systems/unix/
    Jay Alloway, manager and acting CNS associate director
    Provides hardware and operating system support for the IBM S/390 Enterprise Server (a.k.a. the mainframe) running VM and MVS and a host of Sun Microsystems servers running the Solaris operating system (i.e., Unix). Manages K-State's central servers that provide e-mail, the World Wide Web (official pages and personal pages), authentication (i.e., eIDs), DNS, Unix accounts, the K-State Digital Library, K-State Online, human resources, student records, and many other services.

  • Web Technologies -- 146 Foundation Center, (785) 532-4905
    e-mail webmaster@k-state.edu
    Neil Erdwien, manager and acting CNS associate director
    Maintains the central K-State website at www.k-state.edu and related sites such as eid.k-state.edu, courses.k-state.edu, search.k-state.edu, and antivirus.k-state.edu. Researches and implements new web-based technologies. Responsibilities include the online versions of the course schedules and Undergraduate Course Catalog; the Calendars section; the Directories databases; and the Tools for Web Publishing. Provides news about CNS activities and other IT infrastructure initiatives to the K-State campus. With iTAC, publishes the InfoTech Tuesday newsletter. Manages the CNS website at www.k-state.edu/cns/.

  • LAN Technologies -- 414 Hale Library, (785) 532-0547
    e-mail lantech@k-state.edu, web lan.cns.ksu.edu
    Royce Gilbert, manager
    Provides and maintains Local Area Network servers running Novell Netware and Microsoft server operating systems for K-State's university computing labs, the K-State InfoCommons, CNS, and numerous administrative and academic departmentsl. Researches and implements new LAN-based technologies. Provides system administration for computer labs in K-State's residence halls, the Athletic Learning Center, and the English, Biology, and Statistics departments. Is deploying resources to create more regional LAN environments to meet the growing demand for standardized, reliable instructional and administrative environments.

  • New Technologies -- 146 Foundation Center, (785) 532-6311
    e-mail cns@k-state.edu
    Tony Donnelly, manager and CNS associate director
    Researches new IT developments and leads new K-State IT initiatives. Provides technical support for K-State projects that have a university-wide impact and are finite in duration, such as the Year 2000 Challenge and the Enterprise Help Desk software deployment.
  
  

• CNS Support Services
  This division provides business and operational support not only to the infrastructure units in CNS, but also to many departments and offices on campus. It contains these sections:

  • Technology Service Center -- 121 East Stadium, (785) 532-6314
    e-mail techservices@k-state.edu, web www.k-state.edu/cns/tsc/
    Anthony Phillips, manager
    Provides local, cost-effective technology repair services for campus departments and offices. Repairs computers, monitors, and printers. Builds custom computer systems (desktops and servers) for unique needs. Upgrades existing computers; installs and configures software; and installs and configures network operating systems such as Novell Netware and Microsoft 2000/2003. Provides installation and maintenance support for technology in K-State's multimedia classrooms.

  • Operations -- 14 Hale Library, (785) 532-4941
    e-mail operations@k-state.edu
    Gloria Robertson, manager
    Provides around-the-clock operational support of the IBM Enterprise server (mainframe) and Sun Unix servers in K-State's IT Data Center. Runs jobs submitted by academic and administrative programmers and users, performs systems backups, and handles volumes of reports printed each day. Performs daily checks and preventative maintenance on K-State's university computing labs, InfoCommons, and technology classrooms. As the campus help-desk concept develops into reality, will work closely with iTAC to handle problem reports and IT support calls in the evenings and weekends after iTAC's help desk closes.

  • Business Office -- 146 Foundation Center, (785) 532-6311
    e-mail cns@k-state.edu
    Provides office and business services for CNS and iTAC. Responsible for office services, accounts receivable, accounts payable, budgeting, purchasing, inventory, personnel, licenses and contracts, and making sure the director doesn't get himself into trouble. :-)

Policies

Many guidelines, procedures, and processes are in place for using the central computing facilities. These include the Unix and IBM systems, e-mail servers (such as WebMail), the central website, and LISTSERV mailing lists. See CNS policies.

Locations

CNS units are housed in five different locations in three campus buildings:

• 146 Foundation Center houses the CNS main office and CNS Business and Administration, CNS New Technologies, and CNS Web Technologies.

• 121 East Stadium houses the CNS Technology Service Center

• 9 Hale Library houses CNS Enterprise Server Technologies

• 14 Hale Library houses CNS Operations

• 414 Hale Library houses CNS LAN Technologies