Kansas State University considers an emergency to be any circumstance that poses a genuine risk to, or that has already disturbed, the safety and well-being of program participants.
In the event of an emergency or crisis situation, the student should contact Kansas State University Education Abroad and the appropriate on-site authorities.
U.S. Embassies and Consulates: http://www.usembassy.gov/
- From the U.S. & Canada 1-888-407-4747
- From Overseas +1-202-501-4444
International "911" emergency numbers: http://www.sccfd.org/travel.html
Kansas State University Study Abroad Office
In the case of a true emergency, please call:
During business hours (M-F, 8am - 5pm)
|24-hour emergency line|
During non-business hours
In the case of a minor emergency or inconvenience, please call Education Abroad at 1-785-532-5990 or email firstname.lastname@example.org.
UnitedHealthcare Global Insurance Claim
For assistance or to file a claim with UnitedHealthcare Global, contact the Emergency Response Center at 1-410-453-6330 or email@example.com. Information to have ready: ID number on the insurance card, name of the individual, date of birth, current location, and medical issue. Additional basic information may be requested during the call.
UnitedHealthcare Global Study Abroad Insurance
All Kansas State University students participating on an education abroad program are required to have international health insurance that offers Worldwide Travel Assistance.
Many students who participate on Kansas State University Education Abroad programs will have international health insurance through UnitedHealthcare Global.
More information about the international health insurance can be reviewed here.
Calling UnitedHealthcare Global from Abroad
TOLL-FREE ACCESS - The numbers below must be dialed from within the country.
If your location is not listed or the call will not go through, call the 24-hour UnitedHealthcare Global Emergency Response Center COLLECT 1-410-453-6330.
Australia and Tasmania
China (northern regions)
108888 (pause for tone) 800-527-0218
China (southern regions)
10811 (pause for tone) 800-527-0218
Egypt (inside Cairo)
2-510-0200 (pause for tone) 877-569-4151
Egypt (outside of Cairo)
022-510-0200 (pause for tone) 877-569-4151
France and Monaco
0800 1 811401
Italy, Vatican City and San Marino *
Republic of Ireland (Eire)
Republic of South Africa
Spain and Majorca
Switzerland and Liechtenstein
UK & N. Ireland, Isle of Jersey and Isle of Man
United States, Canada, Puerto Rico,
* - PLEASE NOTE:
o The toll-free for Israel line is not available from payphones and there is a local access charge.
o The toll-free for Italy, Vatican City and San Marino number has a local charge for access.
o The toll-free for Japan is only available from touchtone phones (including payphones) equipped for International
o If dialing the toll-free access number for Mexico from a payphone, the payphone must be a La Datel payphone.
To call from the U.S. to another country (except Canada), dial 011 – Country Code – area code – phone number.
To find any country code or area code and time zone, visit www.countrycallingcodes.com