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Education Abroad

Emergency Contacts

In the event of an emergency or crisis situation abroad, the student should contact Kansas State University Education Abroad and the appropriate on-site authorities. 

In-country contacts

U.S. Embassies and Consulates: http://www.usembassy.gov/

  • From the U.S. & Canada 1-888-407-4747
  • From Overseas +1-202-501-4444

International "911" emergency numbers

Kansas State University Education Abroad

During regular business hours (Monday-Friday, 8:00am - 5:00pm CST)

1-785-532-5990 or email abroad@ksu.edu

During an emergency after hours you can use the emergency number provided to you during pre-departure orientation

UnitedHealthcare Global Insurance Claim

For assistance or to file a claim with UnitedHealthcare Global, contact the Emergency Response Center at 1-410-453-6330 or operations@frontiermedex.com. Information to have ready: ID number on the insurance card, name of the individual, date of birth, current location, and medical issue. Additional basic information may be requested during the call.

UnitedHealthcare Global Study Abroad Insurance

All Kansas State University students participating on an education abroad program are required to have international health insurance that offers Worldwide Travel Assistance.  

Many students who participate on Kansas State University Education Abroad programs will have international health insurance through UnitedHealthcare Global. 

More information about the international health insurance can be reviewed here.

View Summary of Benefits here (PDF). 

Calling UnitedHealthcare Global from Abroad

TOLL-FREE ACCESS - The numbers below must be dialed from within the country.
If your location is not listed or the call will not go through, call the 24-hour UnitedHealthcare Global Emergency Response Center COLLECT 1-410-453-6330.

Australia and Tasmania

1-800-127-907

Austria

0-800-29-5810

Belgium

0800-1-7759

Brazil

0800-891-2734

China (northern regions)

108888 (pause for tone) 800-527-0218

China (southern regions)

10811 (pause for tone) 800-527-0218

Dominican Republic

1-888-567-0977

Egypt (inside Cairo)

2-510-0200 (pause for tone) 877-569-4151

Egypt (outside of Cairo)

022-510-0200 (pause for tone) 877-569-4151

Finland

0800-114402

France and Monaco

0800-90-8505

Germany

0800 1 811401

Greece

00-800-4412-8821

Hong Kong

800-96-4421

Indonesia

001-803-1471-0621

Israel *

1-809-41-0172

Italy, Vatican City and San Marino *

800-877-204

Japan *

00531-11-4065

Mexico *

001-800-101-0061

Netherlands

0800-022-8662

New Zealand

0800-44-4053

Philippines

1-800-1-111-0503

Portugal

800-84-4266

Republic of Ireland (Eire)

1-800-409-529

Republic of South Africa

0800-9-92379

Singapore

800-1100-452

South Korea

00798-1-1-004-7101

Spain and Majorca

900-98-4467

Switzerland and Liechtenstein

0800-55-6029

Thailand

001-800-11-471-0661

Turkey

00-800-4491-4834

UK & N. Ireland, Isle of Jersey and Isle of Man

0800-252-074

United States, Canada, Puerto Rico,
US Virgin Islands, Bermuda

 1-800-527-0218

* - PLEASE NOTE:
o The toll-free for Israel line is not available from payphones and there is a local access charge.
o The toll-free for Italy, Vatican City and San Marino number has a local charge for access.
o The toll-free for Japan is only available from touchtone phones (including payphones) equipped for International
dialing.
o If dialing the toll-free access number for Mexico from a payphone, the payphone must be a La Datel payphone.

 

Calling Overseas

To call from the U.S. to another country (except Canada),  dial 011 – Country Code – area code – phone number.

To find any country code or area code and time zone, visit www.countrycallingcodes.com